Question about Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Black Stains on my whites

We are getting black stains on our whites - The Whirlpool Calypso we have is 6 years old. Can anyone tell me what may be causing the problem. I looked inside the tub and nothing appears to be obvious that may be causing this. Looks like others are having the samae problem. We haven't had any clothes get stuck. Help!!!!!!

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  • Gary Davd
    Gary Davd May 11, 2010

    you might have a leaking seal under the Nutator

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At the end of the cycle, the wash plate nutates for
approximately 30 seconds to fluff the clothing after the
final spin. The action of fluffing causes the outer wash
plate seal to rub against the stainless steel basket while
they are both relatively dry. This condition causes the gray
discoloration.
RESOLUTION:
An updated machine control, part number 8542693, is
now available. The updated control reduces the fluff time
from 30 seconds to 8 seconds, allowing the clothing to be
fluffed, without causing discoloration.
Gray marks or smudges can be washed out of clothing
after wiping down the basket. The consumer should use
the recommended amount of HE detergent and the hottest
water safe for the fabric or hand wash the garment under
running water. In either case, the fabric must be cleaned
prior to running through the dryer

Posted on Feb 14, 2008

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Hi there
I wonder why "dark streaks" on white towels. I presume that you have made sure that there is no dirt flying around in the machine.
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to all that are having a problem with these calypso washers... if you have paid for a repair then you need to check out the lawsuit... calypsosettlement.com and see if it applies to you.
but if you are getting a mark or a residue on your clothes, then look at the inner wash plate gasket, where it meets with the outer stainless steel tub. if there is a gap between the gasket and the tub then thats where the marks are coming from.
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1 Answer

Whirlpool calypso GVW9959Q - Black stains on whites


At the end of the cycle, the wash plate nutates for
approximately 30 seconds to fluff the clothing after the
final spin. The action of fluffing causes the outer wash
plate seal to rub against the stainless steel basket while
they are both relatively dry. This condition causes the gray
discoloration.
RESOLUTION:
An updated machine control, part number 8542693, is
now available. The updated control reduces the fluff time
from 30 seconds to 8 seconds, allowing the clothing to be
fluffed, without causing discoloration.
Gray marks or smudges can be washed out of clothing
after wiping down the basket. The consumer should use
the recommended amount of HE detergent and the hottest
water safe for the fabric or hand wash the garment under
running water. In either case, the fabric must be cleaned
prior to running through the dryer

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I was able to find information on another web site with a Whirlpool Calypso repair manual: https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2c1e295a88aaaae885256c5d004632a4/$FILE/8178010.pdf

Check out steps 5 and 6 on page 36:

6. Using two (2) flat bladed screwdrivers, 90°
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That gave me enough room to lift the outer wash plate and remove three napkins and a wash rag.

P.S. Take precautions to keep the bolts from dropping under the outer wash plate.

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