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Cannot sign on aol

I use cable not dial up. I can sign on to internet explorer. With aol I can get as far as the 3 blue squares, but cannot get past stage #2 Then it says that it gets no dial. tone. I am not on dial, however I do get a dial tone on the telephones. I have restarted computer---turned off everything and waited-- Does not solve problem with AOL

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  • Bamasid Feb 15, 2008

    I think I have it fixed. are the first 3 digete letters and the last 3 digets numbers?

  • ohiotom May 11, 2010

    I'm not sure what you're asking. What number and letters?

  • ohiotom May 11, 2010

    On the sign on screen there's a pull down called "Connection". It should say "Broadband" in that box. Sometimes it accidently gets changed and it's looking for a dial up connection. If this does not fix the problem then click on Connection Options and see if you can reset the connection type. If you're still stuck just ask for more help...

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On your desktop you should have the IE icon
right click on it and properties
select connections
select never dial a connection.
if you dont have the IE icon on the desktop
do it from within IE . hit cancel or stop to make it quit dialing
select tools /internet options/connections/
select never dial a connection

Posted on Feb 17, 2008

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