I use cable not dial up. I can sign on to internet explorer. With aol I can get as far as the 3 blue squares, but cannot get past stage #2 Then it says that it gets no dial. tone. I am not on dial, however I do get a dial tone on the telephones. I have restarted computer---turned off everything and waited-- Does not solve problem with AOL
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Re: cannot sign on aol
On your desktop you should have the IE icon right click on it and properties select connections select never dial a connection. if you dont have the IE icon on the desktop do it from within IE . hit cancel or stop to make it quit dialing select tools /internet options/connections/ select never dial a connection
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so i would uninstall aol. start>control>add or remove programs, then click on aol and uninstall.
for internet explorer i would right click on the desktop, select properties, click on the tab that says desktop, then click the button at the bottom that says customize desktop. in there, there might be a check box next to internet explorer. if you check the box and push ok it will be on the desktop. if it doesnt show up it should still be in start>all programs and near the end it should be there. if it is on the desktop, right click on the icon, choose properties, click on the tab that says connections, in there, there should be like three options with little round check spots next to them. if you can, choose the one that says never dial a connection. see if that stuff helps.
First thing to do is try to connect to the Internet without AOL then sign on to AOL using the broadband connection. When Internet Explorer is open, even without a connection, go to Tools>Internet Options>Connections and check the 'Never Dial a Connection', Click on Advanced and check the 'Automatically Detect Settings' check box. If you are not connecting to the Internet then turn off or unplug the power to the modem, turn it back on and wait 2 minutes. If you don't connect then do the same with the router power. If you still haven't connected using just Internet Explorer, NOT AOL, then talk to your router directly:) Do this by Start>Run>type http://192.168.1.1 (Linksys) or http://192.168.10.1 (Motorola). A logon screen appears. User Name is the manufacturer's name and 'admin' is the password. A web page or dashboard will appear. For a cable modem select DHCP. For DSL select PPPoE. Static addresses can also be entered if you know what they are but probably not. When you see ip addresses listed open Internet Explorer, Firefox, Opera, Chrome or whatever browser flavor you like EXCEPT AOL. Once connected to the Internet then go to AOL. More specifics on your broadband service and hardware makes will get you more specific help if you need. Happy surfing!
no, but you need to configure the router to connect to the internet, you should have a "quick start guide" that will help you connect to your router and set your ADSL dial settings (as it needs this to connect you to your internet service)
once these connection settings are set you should be able to connect to the internet
you can then explore the other settings including the wireless configuration of your router
The answer is very simple ... Uninstall the AOL browser, you do not need it to connect to the internet, AOL's browser, as I have discovered chokes your bandwidth and slows down your PC. I would strongly recommend using something like Firefox (you can add the AOL toolbar if needed). I removed AOL's browser over a year ago and have not had a single problem, bespite the fact that AOL insist I must have it installed on my PC ... Absolute rubbish.
Hi Suz du - try this - on your IE - click on tools>internet options>connections. Make sure that there's nothing in the dial-up box. If there is, remove it. Then click on Lan settings snd make sure automatically detect settings is clicked. Then click ok. Close IE and re-open and try it.
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