Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Kodak easyshare 5300

Have just purchased new printer.
Photo's print with regular horizontal lines 2mm apart all the way down (in blue)

A4 word docs print with lines across and with a shadow behind and beneath all characters in all fonts.

Have installed software from both internet and cd having removed first installation.

Have calibrated printer 3 times and cleaned printhead from menu settings.

Same fault applies to copy function when printer not connected to PC.

Help - is printer faulty or am I faulty

Posted by on

  • Bryan73 Feb 14, 2008

    To SDtester above.

    Many thanks for the advice. I think you were spot on. I did replace the ink cartridges a few times (both b&w and colour) but not as many times as you suggested.

    Meanwhile, not confident of such a speedy response, I phoned Kodak help centre who advised me to get a replacement printer from the shop as I had only bought it that day.

    The shop replaced it - the new one is up and running - and, as you say, produces top quality prints.

    Very many thanks for your time and sound advice



    Regards

    Bryan

    (Cardiff, S. Wales, GB) - ai'n't the internet a wonderful tool?


  • kmstewart55 Oct 06, 2008

    i have the same problem - how do you remove the print head????



    Kathy

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It sounds like you have a bad contact between the printhead and the printer. First remove the inktanks. then remove the printhead. Now re-insert the printhead and remove it - do this a few times. What this is doing is scraping off anything that is blocking the full contact between the printhead and the printer. It should only need to be re-inserted like 3-5 times. Then leave the printhead in and install the inktanks and print again. If this does not work call Kodak and request a replacement printhead (they should not charge you its not your fault this is happening) or return the unit to where you purchaced it and ask for a new one. Once you get rid of the problem you will like the printer they do print great quality photos for such a low cost ink.

Posted on Feb 14, 2008

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http://www.kodak.com/global/plugins/acrobat/en/service/manuals/AiOPrinters/printhead/AUR1780-9_UE_RevC.pdf

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