Question about Brother IntelliFax-2820 Laser Fax

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Has new toner and drum can barely read

We just replaced the toner and the drum...... our faxes are barely printing, very light and only the top part is light at that, the rest is non exsistant.. any ideas?

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Hi jcram,

I suggest you reinstall the drivers for your fax machine. Download the latest drivers at http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=fax2820_us_as

There is also some great maintenance guidelines at http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=fax2820_us_as&Cat=7
Especially note the section on cleaning the corona wire at
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000400/000035/faq000435_002.html?reg=us&c=us&lang=en&prod=fax2820_us_as&Cat=7

I hope this helps solve the problem and thank you for using the FixYa services
Kind regards

Posted on Feb 13, 2008

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