OK so Iturn on my mp3 play and it goes to the menu for about 1 second then it just powers it's self down. I've alreay reformatted it. It stays on when connect to the computer says (connected MTP) and yes I also tried new batteries :) anyone know how to fix this?...
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I dont know about the playlist. But if the Sansa LION battery goes too low it shuts down. When you plug it into your computer to charge the player, It usually powers up so the computer can detect the hardware being plugged into the USB port and provide power for charge. You need to plug in the USB cable from the player to the PC and perform a system reset - Press and hold for 20 seconds the power on button and the play button (>||). this should work you may try it on your wifes player?
Try these 3 resetting steps:
1. Push the "Power" switch downward into the "Hold" position. 2. Press and hold the "Menu" and "Record" buttons at the same time until the device resets. 3. Push the "Power" switch upward all the way to turn it back on. OR 1. Grab a steady hold around the device. 2. Push the "Power" upward and hold it there until it powers off. 3. Power the device back on by releasing the power switch and then pushing it upward again. OR 1. Unscrew the screws on the back of the device (or simply push the lid off if it is a model without screws.) 2. Take out the batteries from the slot and wait until the screen goes black. 3. Insert the batteries the same way they were mounted and attached the lid again. 4. Push the power switch upward to turn on the device.
To the op, you might need to switch it back to MSC mode from MTP mode. You might not be able to play the DRM protected music in MSC mode, but you'll be able to access all the rest. 1. With the unit on and not attached to a computer, press the Power/Menu Button briefly once or twice so the menu is shown. 2. Scroll down to Settings then press the OK button (round shaped, centrally located) to enter the submenu, next scroll down to the USB option and press the OK button to enter its submenu, highlight MSC, then press the OK button. After the MSC option is enabled, hold down the power/menu button until the unit shuts itself off. Now plug it back into the computer.
(Now you should be able to find some files to delete. Enter any folders/directories if necessary to find files to delete.)
Unless you have bought and downloaded to your unit protected music from online music stores, you might find it more useful to keep the MSC setting instead of going back to the MTP setting.
To the second poster, you likely downloaded a scam file. It's sometimes disguised as an mp3 file but it's really likely to be a wma file that has web links that automatically execute when played in Windows Media Player. Your mp3 player errors when accessing it. Just delete the suspect file(s). Otherwise you could reformat it or maybe upgrade the firmware. Right-click its icon in My Compter for a popup that allows a format. Use FAT32.
I looked inside, and to my surprise (having opened other MP3 Players)
there was a small watch battery that obviously powers the saving of
settings. So in the next day or two I will be changing this battery to see if it does indeed power those setting for changing thing like: MTP -> MSC (which on Auto goes straight to MTP) Finalizing Updates