OK so Iturn on my mp3 play and it goes to the menu for about 1 second then it just powers it's self down. I've alreay reformatted it. It stays on when connect to the computer says (connected MTP) and yes I also tried new batteries :) anyone know how to fix this?...
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Dial: ##4357* Select view Scroll down to select reset. 6 digit code: 000000 Click Ok Should reboot. Dial *228
1. Power down the phone 2. Hold down the volume up, end key, trackball and send key simultaneously. 3. Phone boots. After it vibrates you let go. To reset Kyocera Zio try the following:
1. Remove battery and put it back after two minutes
2. Press and hold down the home button key while turning on the phone.
3. If by chance the phone starts , do Menu Button > Settings > SD Card USB MASS > Factory Data Reset
If it does not work, try:
Hard reset 2.
1. Power off the phone. a. Press and hold red END key for 2 seconds >> Phone Options >> select Power Off >> Phone will shut down >> Ok a) 2. Remove battery for 15 seconds & replace battery. 3. Power up the phone. a. Press and hold red END key for 2 seconds and wait until the device powers up completely. b) 4. Power off the phone. a. Press and hold red END key for 2 seconds >> Phone Options >> select Power Off >> Phone will shut down >> Ok Procedure, cont. 5. Press and continue to hold the Volume Up button using your left thumb. 6. While still holding the Volume Up key, use your right hand to depress the green Send key, the white Track ball and the red End key (sequential order). 7. Continue to hold all 4 until keys completely down until the handset vibrates twice then let go of the keys & track ball. a. Formatting Data and Cache appears 1. If you do not see the above (Formatting Data and Cache) redo steps 1 through 7. 2. If you get a Fast Boot, Self Test or Blue screen redo steps 1 through 7. 3. Allow the phone to completely reboot. This may take a few moments. 4. The phone has now been re-set to factory default settings. Please proceed through standard set up and activation procedures.
If still no luck, call Kyocera directlyand report the problem.
The first thing to do is to try to determine why the set is not turning on. It is equipped with a self diagnostic feature. On the front of the set push the MENU and DEVICE button at the same time and hold until the LED starts flashing a two sequence code. That will narrow things down for us.
To the op, you might need to switch it back to MSC mode from MTP mode. You might not be able to play the DRM protected music in MSC mode, but you'll be able to access all the rest. 1. With the unit on and not attached to a computer, press the Power/Menu Button briefly once or twice so the menu is shown. 2. Scroll down to Settings then press the OK button (round shaped, centrally located) to enter the submenu, next scroll down to the USB option and press the OK button to enter its submenu, highlight MSC, then press the OK button. After the MSC option is enabled, hold down the power/menu button until the unit shuts itself off. Now plug it back into the computer.
(Now you should be able to find some files to delete. Enter any folders/directories if necessary to find files to delete.)
Unless you have bought and downloaded to your unit protected music from online music stores, you might find it more useful to keep the MSC setting instead of going back to the MTP setting.
To the second poster, you likely downloaded a scam file. It's sometimes disguised as an mp3 file but it's really likely to be a wma file that has web links that automatically execute when played in Windows Media Player. Your mp3 player errors when accessing it. Just delete the suspect file(s). Otherwise you could reformat it or maybe upgrade the firmware. Right-click its icon in My Compter for a popup that allows a format. Use FAT32.
I looked inside, and to my surprise (having opened other MP3 Players)
there was a small watch battery that obviously powers the saving of
settings. So in the next day or two I will be changing this battery to see if it does indeed power those setting for changing thing like: MTP -> MSC (which on Auto goes straight to MTP) Finalizing Updates