Question about Canon i9100 InkJet Photo Printer

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Printer problem I have a Canon i9100 printer that, after going too far with cleaning the print head and getting a "damaged printhead" message, bought two new print heads. I tried both of them, but cannot get it to print the red. I do not get any error message, and it prints all other colors perfectly, just not red. Please help

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  • lgurns May 13, 2008

    I had already tried that, and it didn't make a difference. I have since then bought another i9100. Thanks for your suggestion.

    Linda

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It may not be the case, but the nozzles are controlled by electronic signals and the common line for red may be defective.
If you cannot see any traces of red ink on the printhead surface and blotting (not WIPING) it with a hard paper towel produces little or no red on the paper, it is likely not getting any input from the control circuitry any more.

You can try GENTLY cleaning the electrical contacts (not the printing surface itself) on both the printhead and carriage with a cleaned pencil eraser or a Q-tip (look for lost fibers though)dampened with alcohol.

Unfortunately, if you can't restore it, the labor cost of having it repaired will probably be prohibitive.

Posted on May 09, 2008

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Hi.

You can follow this link to download you usernanual by going in here.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=232&modelid=8738#DownloadDetailAct

Cheers.

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