Question about Saeco Primea Cappuccino Touch Plus Coffee Maker

7 Answers

New Primea Touch Plus

After two days of using Primea Touch Plus does not make a milk cream but only hot milk (no cream or very weak). After the installation the cream was excellent. I use still the same kind of milk and keep the cappucinator always cleaned. Any ideas?

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  • shallowhal Feb 21, 2008

    It's impossible to set the milk temperature in menu. After many testing I found that the problem could be just with the temperature, because if I run milk cleaning process, which takes about 7 minutes,then (when the pipes are hot) the capuccinator works like a charm. I'm affraid I will have to visit Saeco service :-/

  • peeablo2000 Jun 21, 2008

    I have the same problem - if it is a problem and not a design fault!!
    I have the Primea Touch (not the Touch Plus).

    The 2nd cup is always hotter.

    Short of putting the cappuccino into the microwave for a few secs I can't find anything on the net to help. Grrrrrrrrrrrrr


  • Anonymous Jul 30, 2008

    Is this thread still active?

  • 0505 Jul 30, 2008

    Is this thread still actice?

  • Anonymous Oct 25, 2008

    sometimes very low temperature and almost everytime the milk is not steamed at all.

  • zbartha Jan 24, 2009

    Hi All,

    I have the same isse like shallowhal has: primea touch plus produces only hot milk instead of milk cream (or very-very weak cream). I played a bit with temp in service menu but there is no major change. Could you please tell me your current settings for following paramteres (they could have impact on milk cream quality):
    plus + duo: hot milk
    steam pressure time: ?
    pulse length: ?
    pulse period: ?

    Many thanks for your support!

    Kind regards,

    Zsolt

  • s_yossi2 May 08, 2009

    hi
    i have new primea touch plus
    i get into the service menu but i cant find the milk temp
    i change the value of Cup middle (78°C) to (88°C).
    but i want also to change the milk temp °C
    i have the new edition
    please if you have the menual service it wiil help me.
    thanks
    yossi

  • Anonymous Mar 18, 2014

    the milk froth changes in character one day is like an ice cream and others is flat

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Is this thread still active?

Posted on Jul 30, 2008

  • 0505 Jul 30, 2008

    Hello!!
    Okay! Looks like many of you out there has the same problem, whit the milk temerature (not me i never had).
    But there is a service menu on primea touch plus series.
    Im from Sweden but i will try my best to explain how to enter the menu. First of all !!MUST!! write down off parameters before changing any thing!!!! It is possible to set the grinder to grin more coffie for each cup. I think the factory setting is 85 Aroma impulse. It is possible to change that for you type of coffie beans that you use, i will diff from bean to bean.

    Okay, to enter the menus you have to turn you machines off.
    Now turn it on !!!!!EXACTLY!!!!! when the display lights up press your display in the following order ALWAYS IN THE CORNERS (you will not see any icons were you have to touch on you display) RIGHT LOWER CORNER, LEFT UPPER CORNER, RIGHT UPPER CORNER, LEFT LOWER CORNER.

    To enter the second service menu, do as i explained before but use this "CODE" instead. LEFT UPPER CORNER, RIGHT UPPER CORNER, LEFT LOWER CORNER, RIGHT LOWER CORNER. This is it! Hope i could help you! Remeber to write down before doing any changes! DO NOT ERASE ANY FAULT CODES YOU SERVICE CENTER WILL FIND THAT INFORMATION VERY IMPORTANT!!!!!

    Dont say that it didnt work, it will it´s a huge matter of timing!!!! IT WILL WORK!!!!

    Let me know some results please!!

  • 0505 Jul 31, 2008

    Hello!

    Im glad to see things works out fine for you!

    Just want to give a tip.

    If you look in the grinding menu "settings" from the service menu, you will find a menu called something like Impulses whit Aroma. Std setting in my machine were 85, i changed to 115. Works fine with my type of beans. The only thing that might happend if you choose a value that is to high is that the machine will stop the brewing and go out to the start screen again. Just like it dose when you add to much prebrewed coffie. What you do when you change the grinder setting is. You change the time that the grinder are spinning. It mean you will have a lot more beans for each cup of coffie you brewing. Please have a look at the coffie "pods" they should look like "hockey pucks" hard and solid, in the "trash can" on the machine. You may have to "fine tune" that setting when you change bean type.

    It is easy to do and it´s worth it big time! ;)

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You try going in the menu to see if you can increse the temperature go look in our manuel they tell you what to do for the menu thanks for using fixya pierre

Posted on Feb 14, 2008

  • pierre laplante Feb 21, 2008

    the water temperature can be ajusted check it out pierre

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To make milk hotter and frottier the only solution so far is to reduce the flow of the milk, the steam temperature to **** milk is already 145'C. Perhaps you can restrict the flow of the milk?
It works for me.

Posted on Aug 01, 2009

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I have the same problem. I have entered the service menu and changed the "cup temp" and the coffee is now perfect warm. But the milk-temp-problem remains... I cant find any settings for the milk-temperature. Can someone help?

//Peter, Sweden

Posted on Jul 08, 2009

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Hi,

The only way to adjust the temperature is in the service menu, you have to take it to a Saeco service center to fix it.

Posted on Jul 11, 2008

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On the menu the Temp (both milk and water) can only be set as Low-Med-High. Any idea if there's an internal setting that can make the water/milk hotter.

Cheers

Posted on Jun 21, 2008

  • peeablo2000 Jul 31, 2008

    Use the Service Menus as 0505 from Sweden has suggested.

    This solves any problems.

    Paul


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What can I do if whatever beverage I ask for is not hot enough ? Can I ajust the boiler temperature other than on the onscreen menu ?
Thanks,
Pete

Posted on Mar 31, 2008

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But there is a service menu on primea touch plus series.
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Okay, to enter the menus you have to turn you machines off.
Now turn it on !!!!!EXACTLY!!!!! when the display lights up press your display in the following order ALWAYS IN THE CORNERS (you will not see any icons were you have to touch on you display) RIGHT LOWER CORNER, LEFT UPPER CORNER, RIGHT UPPER CORNER, LEFT LOWER CORNER.

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Okay! Looks like many of you out there has the same problem, whit the milk temerature (not me i never had).
But there is a service menu on primea touch plus series.
Im from Sweden but i will try my best to explain how to enter the menu. First of all !!MUST!! write down off parameters before changing any thing!!!! It is possible to set the grinder to grin more coffie for each cup. I think the factory setting is 85 Aroma impulse. It is possible to change that for you type of coffie beans that you use, i will diff from bean to bean.

Okay, to enter the menus you have to turn you machines off.
Now turn it on !!!!!EXACTLY!!!!! when the display lights up press your display in the following order ALWAYS IN THE CORNERS (you will not see any icons were you have to touch on you display) RIGHT LOWER CORNER, LEFT UPPER CORNER, RIGHT UPPER CORNER, LEFT LOWER CORNER.

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