Question about HP Photosmart C5180 All-In-One InkJet Printer

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Scanner does not scan clearly

The scanner does not scan clearly. the scanned page has different lines all over it making the whole page unreadable. please help

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  • Mohammed Rizwan
    Mohammed Rizwan May 11, 2010

    Hi,

    Do u get the same result when you make a photo copy?
    Ill be waiting for your response!!

    Thank You

    Riz

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Please reduce the size of the Resolution and check for the quality of the scan


Posted on Jul 27, 2008

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1 Answer

Black vertical line on scan


Usally this is due to dirt accumulated on the glass surfaces of the scanner.
Make sure that both glass windows inside the scanner are clean.
Next step is to clear both CCD's (read heads) but in this case you need to disassemble the scanner.

Oct 17, 2014 | Fujitsu fi-5120C

1 Answer

Black line on scans with neat receipts mobile scanner


Multiple lines appeared in every scan right after scanning a document from a credit card company that had those nasty adhesive strips used to attach credit cards.
First, I scanned multiple full pages to see if the problem would clear itself. After about 6 pages, I was able to identify the specific areas where the lines occurred on a document.
Next, I sprayed a tiny bit of glass cleaner (I used Sparkle glass cleaner, but I suspect any brand would work) onto an 8.5x11 sheet of plain paper in the area where the black lines appeared. NOTE: DO NOT SOAK THE PAPER, just get it damp.
Finally, I ran the dampened paper through the scanner. After each run, I would compare the result to the prior scan. As each streak was removed, I used a different piece of paper wetting only to address the remaining streaks.
After only a few runs, the streaks were gone (in my case).

Hope this helps!

May 14, 2012 | NEAT Receipts Mobile Scanner

1 Answer

Scanner leaving black streaks


There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

copyvertstreaks.jpg

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

  • -Vertical lines only when using the Autodocument Feeder (ADF).
  • -Observed with any type of scan job (e-mail, ftp, solutions, fax).
  • -However, normal expected output when the page is scanned from the scanner flatbed.



ADF scan behavior

Think of it this way:

  • -The page is pulled from the ADF.
  • -The moving page slides across an ADF-designated portion of glass.
  • -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
  • -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
  • -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
  • -Any ADF scan function now exhibits a vertical line.



adfvertscanline.gif




Suggested Diagnosis and Fix




Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

  • -Clear adhesive tape
  • -Glue
  • -Ink pen
  • -Paper
  • -Marker
  • -White out
  • -Staples
  • -Environmental dust or dirt
HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.




Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.


May 01, 2012 | Lexmark International LEX90T9005 Inkjet...

1 Answer

My scanner on my printer isn't scanning the whole page, it separates it into different pictures so I end up with 7 images of different parts of the page when what i want is it to scan the whole picture as...


Your printer software is doing image detection.
You need to adjust setting on scan so it scans page and image detection is off.
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Please dont forget to vote if you liked my answer


thanks

Feb 09, 2011 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

How do I scan photos


Although different scanner has different option still I am giving you the general method of scanning.
Put the photo on the scanner (photo face down touching the glass of the scanner) - look the cover is perfectly placed and no light is entering inside of the scanner. Now run the scanner software - select scan item as "Photo" (other options are text or documents etc), select the option "Color" (other option is Black and white or gray ). Select the resolution more than 200 dpi (more dpi will give better output), give path where the file will be saved after scanning or keep it default, choose the file type JPEG is better (other options may be BMP, TIF etc). First you get preview - look the expected scan output - if required you adjust or lace the photo on the scanner better way - then again get preview - if you are satisfied you may select the portion out of the whole preview page for scanning - now click scan. It will give JPEG file in the specified location.

Jun 12, 2010 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Could any one tell me how to scan documents in extra length?


If the document is too large for the scanner, then scan different parts of the document in two or more scans. Then open a Word document and paste the scan parts into this Word document - adjust the images to create the whole page.

Dec 31, 2009 | Syscan TravelScan 2300 Scanner

1 Answer

When I scan 4x6 photos there is a line (sometimes green) across the entire photo that used to not be there. Scanning larger 8x11 photos the line does not show or when scanning documents. Help! I'm in...


If line is vertical.

Try scanning a bigger document. Use a blank page big as the scan capacity and scan the blank page.

If for example you are using an a3 scanner, scan a blank A3 page.

When scanning blank page set resolution to an high value, so that you does not lose pixels.

Check scan result, and explore the whole document using zoom to see if the line is still present on the test scan of the blank page.

If there is still the line, then it is either a scanner dirty, probably inside glass, or a dafective sensor on CCD sensor array.

If there is no line, then the problem is usually depending on the software.

In that case uninstall the software and install it again.

If that is not enough to fix the problem, try uninstalling software, doing a system restore to a date before the problem started , and then installing software again.

If the line is horizontal , that is usually a loss of power on the high voltage to lamp.
Try reinstalling software first, if that does not fix the problem , and line is horizontal, then it is fault mentioned above.
Horizontal lines at the end of a document may also be caused by faulty scanner control board, or scanner going out of memory.


Oct 10, 2009 | Fujitsu Office Equipment & Supplies

1 Answer

Scanner is making lines why?


It Usually Indicates The Scanner Door Is Not Seating Properly Try To Scan Something With Two Sheets Of Paper Behind It. If That Doesn't Work Try Placing Your Hand On Top Of The Scanner And Press Down Lightly While It Scans. Please Let Me Know Your Results.

Jan 19, 2009 | Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

My hp jet scanner 6200c doesnt scan.


I lost the CD of the hp jst scanner 6200c, but i down loaded the program on line. However, when I scan nothing appears on the screen and the scanner makes a lot of noise. The light does go on on the scanner but it doesnt scan i get a blank

Nov 22, 2008 | HP ScanJet 6200C Flatbed Scanner

1 Answer

Scanning sheet music


Scan all pages with GrayScal Single Page JPEG and then convert them to Multipage PDF.

Jan 22, 2008 | Canon CanoScan 8000F Flatbed Scanner

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