Question about HP Photosmart C5180 All-In-One InkJet Printer

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Scanner does not scan clearly

The scanner does not scan clearly. the scanned page has different lines all over it making the whole page unreadable. please help

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  • Mohammed Rizwan
    Mohammed Rizwan May 11, 2010

    Hi,

    Do u get the same result when you make a photo copy?
    Ill be waiting for your response!!

    Thank You

    Riz

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  • 95 Answers

Please reduce the size of the Resolution and check for the quality of the scan


Posted on Jul 27, 2008

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C4485 sometimes only scans part of A4 page, even when there is detail on whole page. Other times scans okay. How do I force it to scan whole page?


Hi

The problem is with the cable connection from main board to the scanner unit. try to reset it. And also do take a cotton swab and little amount of Iso-propane and clean the scanner LEDs on top. And do remember to clean the glass well also try put a little oil to the gears in the bottom of the scanner unit.

DO RATE MY SOLUTION.

Thanks

Jun 29, 2011 | HP PhotoSmart C4480 All-in-One Printer ...

8 Answers

My Cannon Pixma MP500 multi-function printer randomly scans only part of the document on the glass. Sometimes it does get it right; that is it correctly scans the whole page, but very often, the scan...


Try to adjust the scanner resolution

Solution: Adjusting Output (Scan) Resolution (Windows) - MP150 / MP170 / MP450 / MP500 / MP800 / MP950

Adjusting Output (Scan) Resolution By changing the resolution, you can set how clear the image is going to be.
The higher the resolution, the clearer (but the larger) the scanned image is.
The resolution can be changed before scanning. (Note)
If the resolution is doubled, the image data will be quadrupled.
If the data is large, problems such as slow processing speed or lack of memory may occur.

To change standard scan settings using MP Navigator, click here
To change more advanced scan settings using the scanner driver, click here
Using MP Navigator
  1. Place the document face-down on the platen glass.

  2. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  3. Click 'Scan Photo/Document'.

    05sj00006_01_en.jpg
    Display varies according to the printer model.

  4. When the Scan Photo/Document window is displayed, click 'Specify'.

    05sj00006_02_en.jpg
    Display varies according to the printer model.

  5. When the Scan Settings window is displayed, select the resolution in Scanning Resolution drop-down.

    05sj00006_03_en.jpg

    Select from the following scanning resolutions:
    [Text(OCR)]: 300/400/600
    Other: 75/100/150/200/300/400/600

  6. If necessary, set other items as well.

  7. Click 'OK'.

  8. In the Scan Photo/Document window, click 'Scan' to start scanning.

Using the scanner driver
  1. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  2. Click 'Scan with Scanner Driver'.

    05sj00006_04_en.jpg
    Display varies according to the printer model.

  3. Change the resolution.
    According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.

    To set the resolution in Simple Mode:

    (A) Select the 'Simple Mode' tab.

    (B) In Destination drop-down, select the resolution which suits the purpose.

    05sj00006_05_en.jpg


    To set the resolution in Advanced Mode:

    (A) Select the 'Advanced Mode' tab.

    (B) In Output Resolution drop-down, select one of the preset resolutions, or enter a number from 25 to 19200 to specify your favorite resolution.

    05sj00006_06_en.jpg

  4. In either Simple or Advanced Modes, select other settings as required and then click 'Scan' to start scanning.

Aug 13, 2008 | Canon Printers & Copiers

1 Answer

My scanner on my printer isn't scanning the whole page, it separates it into different pictures so I end up with 7 images of different parts of the page when what i want is it to scan the whole picture as...


Your printer software is doing image detection.
You need to adjust setting on scan so it scans page and image detection is off.
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Please dont forget to vote if you liked my answer


thanks

Feb 09, 2011 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Colored lines on a copy page


To fix the colored lines on a copy page do the below steps

  1. Disconnect the power cord, wait five seconds, and then plug it back in. This will reinitialize the unit and force the scanner to calibrate again.
  2. Examine the scanner glass and white scan backing. Clean the scanner glass and scan backing if they are not clean. To clean the scanner glass and scan backing, use a soft cloth towel slightly dampened with clean water.
  3. With the product turned on, open the scanner cover and check the bulb assembly. If the scanner bulb is not lit, the unit must be serviced.
  4. Verify that the alignment page is placed on the scanner glass or in the automatic document feeder (if equipped) correctly. Place the printed side down.
  5. Make a copy of the alignment page. The unit will make a copy even if the alignment message is displayed. Compare the copy to the original. If vertical lines appear in the copy, check to see if the scanner assembly requires cleaning. If cleaning the scanner assembly does not correct the problem, service the product.

Dec 10, 2010 | HP OfficeJet k60 All-In-One InkJet Printer

1 Answer

How do I scan photos


Although different scanner has different option still I am giving you the general method of scanning.
Put the photo on the scanner (photo face down touching the glass of the scanner) - look the cover is perfectly placed and no light is entering inside of the scanner. Now run the scanner software - select scan item as "Photo" (other options are text or documents etc), select the option "Color" (other option is Black and white or gray ). Select the resolution more than 200 dpi (more dpi will give better output), give path where the file will be saved after scanning or keep it default, choose the file type JPEG is better (other options may be BMP, TIF etc). First you get preview - look the expected scan output - if required you adjust or lace the photo on the scanner better way - then again get preview - if you are satisfied you may select the portion out of the whole preview page for scanning - now click scan. It will give JPEG file in the specified location.

Jun 12, 2010 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Lexmark 5075 - vertical line on copies or scans only


Clean all glass with 70% isopropal alcohol on the scanner. If the line is perfectly straight and crisp. There a spec on the glass probally causing the line.

Feb 21, 2010 | Lexmark X9575 InkJet Printer

1 Answer

Scanner only scans parts of an image over a series of scans, how do I get it to scan the image as a whole?


I had this problem too - then downloaded new drivers and software here:  http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=2613&modelid=9722#DownloadDetailAct

You need to re-install the drivers, then use the MP Toolbox software, and play with the "scan mode"
Good luck! 

May 18, 2009 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

Brother Scanner, scans the page but prints black and vertical


I called technical support for this issue previously with my brother mfc. It would only do this during color scanning. b&w scanning was just fine. The tech support put me through resetting the reference point of the scanner through a series of button pressing and closing and opening the paper feeder. I kept gettting the same lousy results. Then they determined that the scanner module needs replacing and I needed to take to the nearest service center.

Dec 23, 2008 | Brother MFC-8640D Printer

1 Answer

When scanning, the scanned page is not readable from a third of the page down to two thirds of the page.


It is important that the item you scan comes in close contact with the scanner glass. If the resulting scanned image is not clear, check to see that the item is in full contact with the scanner glass. The scanner uses optical character recognition (OCR) to convert text on a page to text that you can edit on your computer.
  • If you scan text but cannot edit it, make sure that you make the following selections during scanning:
  • Scanned text might not appear on your computer exactly as it appeared on the original, especially if the original contains faint or smudged text. For example, some characters might be incorrect or missing. As you edit the text, compare the scanned text against the original, and then make corrections as necessary.
  • To change text scanning options, click the Scan Document Settings button in the initial What are you scanning? screen.
  • The OCR software is installed by default when you install the HP Scanning software during scanner setup. If you use the Custom option when installing the software, you can choose not to install the OCR software. Try reinstalling the software using the default install options.
  • Email to jdiaz@coretec.us
  • If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

Nov 07, 2008 | HP Printers & Copiers

1 Answer

Lexmark X6170


Received fax is unreadable or blurry
Please go through the checklist below to see if the suggested action(s) can resolve the issue.

* Make sure the copy function is working well.
* Print a Clean nozzle page from the Maintenance menu. If the printout has unexpected white or color horizontal streaks or missing portions, print the Clean nozzle page again. If you are still experiencing streaks or mission portions, you may need to replace your cartridge(s).
* The cartridges may need to be aligned.
* You may need to ask the sender to increase their fax quality.

Sent fax is unreadable or blurry.

1. If the receiving party indicates that the fax output is unreadable or blurry, you may want to try increasing the fax quality.
2. Check the scanner glass for excess amounts of smudges and/or fingerprints. If the scanner glass needs cleaning, moisten a clean, lint-free cloth and gently wipe the scanner glass. Make sure the scanner glass is dry before scanning the next document.

Feb 29, 2008 | Lexmark X6170 All-In-One InkJet Printer

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