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The response by Lynnette is in reference to the power nozzle....if you are having this issue with the main unit, then it could be the armature is starting to go bad. Have your Rainbow in front of you and give us a call. We can walk you through some steps to narrow it down.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=761326 Generic problem for all Vacuums Drive went out on my Posted by buster_lls on Jul 09, 2008 Drive went out on my Hoover Steam Vac Shampooer and brushes won't turn plus there's a burning smell coming from it. Only used it 6 times - bought it in March - 2008. Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me like you have multiple problems with your power drive; a burning smell and the brushes don’t turn, and the dop is on March, 2008 – the Hoover Steam Vac Shampooer has a one year factory warranty and it could be a broken part for the brushes won’t turn or a belt would cause the burning smell. If it is not the belt or broken part it probably is the motor of which you should take it to a authorized Hoover vacuum cleaner dealer in your area or to contact the Hoover factory cust serv listed below or the Hoover website for information. If it is the motor the factory authorized dealer will replace the part for the motor and the broken part for the brushes, if it is the belt that would be an out of pocket expense. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Thanks, Don the Vac Man Go Ahead. Use Us.
Well it sound like you do need a new belt because of how the smell is you might want to stop using it because the smell comes from the burning and over heated belt my solution would be to get a new belt and that should fix it if you need anything else you know whre to find me.
I was having the same problem. There is a filter plug that came loose on mine and went down into the hose. It belong on the water tank and fits in there tightly and the hose end goes over it. That's what actually makes the foam.