Question about GE XL1800 1100 Watts Microwave Oven

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DEMO MODE Microwave just over 1 yr old, power went out and microwave came back on in "DEMO MODE." WOrks perfect ecept does not heat or cook, while stuck in this Demo Mode. HOW DO I UNLOCK? Have tried many options including unplugging overnight and holding all control buttons for 3 secs.

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  • cryan47 Jun 19, 2008

    the exact same thing happended to my ge xl1800 power went out came back on and we tried all the same things as you and still nothing if you found out how to fix it plase let me know.

  • shawn1006 Sep 26, 2008

    any one know to get the GE XL1800 off demo

  • Anonymous Mar 15, 2014

    how to turn off demo mode panosonic inverter microwave

  • Anonymous Mar 19, 2014

    Yesterday power went off. When it came back on, every attempt to set the clock, resulted in "demo mode" coming on screen. This knocked out the time. Cannot get rid of demo mode ribbon. Mod. NN-SD987s

  • Anonymous Mar 30, 2014

    How do I get the timer setting cleared?



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Yes turn power off no need to unplug turn power on ok

Posted on Sep 26, 2008


Had the same problem- we unplugged it and plugged it back in. All is well!

Good luck!

Posted on Jun 02, 2008

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How do i change the bulb inside the microwave ge xl 1800 

Posted on Apr 15, 2008

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1 Answer

How do I turn off demo mode?

I had a hard time to find this fix. you unplug it for 1min and then plug it back in and press and hold the power and 0 keys for 30sec. That is it

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Error Code "d" - Microwave does not heat

The microwave could be in "Demo Mode" - Check your owners manual.

In Whirlpool/Kenmore models this is indicated by a lower case "d" on the right side of the display panel.

Most/All function except the magnatron (heat) work in demo mode so you can can learn to use the oven without actually cooking food

To clear "demo mode" press the "kitchen timer" pad and hold for 5 seconds until the "d" clears from the display... you may hear 2 beeps.

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Microwave works but does not cook (does not heat up). Everything else seems to work properly.


what this means is that there have been a disconnection on the wire of the element (heater)

what you need to do to fix up the problem is to unscrew the oven then trace the wire down to the element power point and fix it back to it position

please make sure all form of power supply is OFF when carry out this function

Good lock and thanks for using fixya.

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Here are is the manual:
Page 13 tells how to shut off Demo mode. (Press FUNCTION-0-2.)

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The manual says "while in standby mode, press and hold the '3' key on the keypad for 3 seconds until 2 tones sound and the 'DEMO' icon appears. Repeat to turn demo mode off."

You can download a copy of the manual here:

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Sharp 1870 just quit cooking and no turntable

The fact that the microwave and convection both do not heat indicated that the oven is in demo mode, check the user manual, otherwise it will possibly be a relay not triggering, may need a pcb replacement, check Demo mode 1st....Phil

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1 Answer

Demo mode

I had the same problem trying to get rid of demo mode. Press the "clock" button 3 times in a row and problem fixed!

Jun 19, 2008 | GE XL1800 1100 Watts Microwave Oven

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Pressing "timer/clock" button 4 times turns on and off demo mode.

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