Question about Brother MFC-7820N Printer
WOW. Sound like the automatic feeder needs to be checked and cleaned. How old is the printer?
Posted on Feb 13, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
I am a Support Engineer with Xerox Scanners.
E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.
if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.
if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.
if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.
We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/
If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.
Xerox Scanners Support
Jan 28, 2013 | Xerox DocuMate 162 Pass-Through Scanner
Oct 12, 2012 | Lexmark Pro901 All-In-One Inkjet Printer
Nov 19, 2011 | Toshiba E-STUDIO 211C Copier
Jun 02, 2011 | HP Officejet 7310 All-In-One Printer
May 01, 2009 | HP Officejet 6310 All-In-One InkJet...
Feb 13, 2008 | Brother Office Equipment & Supplies
Nov 20, 2007 | Canon DR-3080CII Path-Through Flatbed...
69 people viewed this question
Usually answered in minutes!