Question about Samsung NV10 Digital Camera

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Samsung NV10 lens won't retract/Autofocus doesn't work

My 1 year old Samsung NV-10 (just out of Warranty, of course) suddenly froze when powering off. The Lens only closes about 2/3 followed by 2 or 3 warning beeps. I gently tried to realign the lens tube by pushing on it with no result. I finally got frustrated and banged it against the desk so hard it move the lens out of alignment but that was easily restored by pushing it back into place. it seems firm and the lens revolve outward as they should when I power on but the autofocus does not work. When I power off the lens retracts 2/3rds of the way and gets stuck. I had a similar problem when I first bought the camera, got stuck open and would not open, close of take pictures. Got sent to Japan and repaired under warranty (cost me $25 for shipping for their defect!) it Took 6 or 8 weeks but it came back working fine...until now. I love the camera, the features the size, but am totally dis-satisfied with the quality and reliability. If anyone can suggest a way to fix this I would be greatful (the camera store told me it would be $250 to repair a $300 camera!) otherwise does anyone want to buy a $300 paperweight?

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  • osalem Nov 17, 2008

    I have a samsung NV-10 digital camera. Recently the lens that pops out when you turn the camera on, is not stuck in the open, expanded position. Now when I turn the camera on, it beeps 4 times then turns off, with the lens expanded. Any idea how this can be fixed?

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Please check your manufacture warranty as my samsung nv10 comes with a 2 year warranty

Posted on Oct 05, 2009

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Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

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