Question about Fantom Titanium Hard Drive

2 Answers

Lights are flashing

My external Fantom Drive light is constantly flashing from red to blue. I can longer see the external drive on my computer. What can I do to fix it or recover the data?

Many Thanks,
Ralph

Posted by on

  • rb1767 Feb 13, 2008

    Naperville, IL

  • Anonymous Mar 19, 2008

    I have the same problem. The drive worked fine and then yesterday when I booted up the computer; it seemed as though the Fantom Hard Drive locked down. Now I have the same flashing lights as you have and the computer does not recognize that the drive is there.



    Bill

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Here is a fix.
Open the drive case up. Inside is a SATA hard drive. If you reseat the drive it may correct the problem. If not you can put it into a computer and see if you access the drive.

We used a Linux boot CD in case their was a problem with the data. We used KNOPIX. THe data was intact and we did a backup befroe we put the drive back together.

They also offer a restore service if you get an RMA.

Posted on Apr 03, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 178 Answers

Sound like the drive might of went bad on you. Where abaouts are you located??

Posted on Feb 13, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My fantom hd tfd500u16 is no longer recognized by my computer. I get a blue light and I hear the hd spinning. I uninstalled/reinstalled the drivers, replaced usb cord and tried connecting to other...


Is this an inbuilt drive or an external drive? If you're using USB, it needs a USB connection. It shouldn't need drivers as the computer will automatically detect a hard drive.

Have you tried connecting to a completely different computer to see if that recognised it?

Dec 30, 2010 | Fantom Titanium Hard Drive

2 Answers

When i turn on my fantom green drive the green light keeps flashing


If the light turns on (mine was blue) but the drive is not recognized on your computer desktop that most likely means the drive does not have enough power. This happened to me too, and I took it to a computer expert and he said the drive was not even spinning. So it was either the external power source that broke or the internal power source, the power panel that broke. I took it to a batter plus and tested the wattage for the external power source and it was okay so then i took the entire drive apart and disconnected the naked hard drive from the power panel. Then I purchased "SATA to USB" cables (runs around 10-20 bucks) and connected the naked hard drive that way to the computer and it worked. So the problem is basically that the internal power panel is not working, and i had 2 fantom drives that both had this problem and they both worked after i did what i just said.. so I think your drive has the same problem since the light comes on but the drive is not spinning. Take it apart, buy some SATA to USB cables and it should work.

Sep 30, 2010 | Fantom Drives 120 GB Hard Drive

1 Answer

Flashing red & blue light; drive cannot be accessed.


Hi Caroline,

First off, 5 years is a normal time for a drive to fail.

From your description either the drive has failed or the circuitry in the external enclosure.

If the drive is simply a backup drive, toss it and buy a new one. If on the other hand you have data on the drive that you need to recover, try taking it to your local PC shop and have the techs there move the hard drive into a new enclosure. If it works you'll have access to your files.

Either way I highly suggest buying a new backup drive as this one either has failed or is likely to soon.

If the drive transplant doesn't work and you need access to the files on the failed drive, comment back with your location(Country, State, City) and I can refer you to an appropriate pro.

Hope this helps FixYa,

Chris

Mar 26, 2010 | Fantom Drives 120 GB Hard Drive

1 Answer

Fantom titanium external light turns red on connecting


Hi,

Red is a failure warning but if it only hasppens with the usb plugged in it's mostly likey a failure in the IDE/SATA to USB conversion board.

Take the drive to your local PC shop, ask the techs there to pull the hard drive out of your phantom and test it in a new enclosure. If it works there, buy the enclosure, if it doesn't reply back and let me kow your Country, State and City and I can recommend a pro to look at the actual harddrive if you need files recovered from it.


Hope this helps FixYa

Sep 03, 2009 | Fantom Titanium Hard Drive

1 Answer

MY fantom drive TFDU20072 200 gb has worked for years, but today when I turned it on it doesn't show up on the hard drive of my mac. the light is constantly red with a blue flash every second or so. it...


Try the basics first. Unplug and let sit for a while before rebooting the drive. Then if nothing, get a copy of Disk Warrior and you may be able to regain access to the drive in order to save your data.

Aug 15, 2009 | Fantom Titanium Hard Drive

1 Answer

Fantom 120 gb external usb harddrive


Make sure you are using the right power unit, or the power unit is working.

May 13, 2009 | Fantom Drives 120 GB Hard Drive

1 Answer

FULL fantom external usb harddrive is not acknowleged after power outage running check disk.


ACS Data Recovery specializes in Fantom hard drives, and can perform successful recoveries on any model Fantom hard drive. If you have a crashed Fantom hard drive, please call us today to get a quote: 1-800-717-8974

unless you fancy trying to connect the drive inside the unit directly to a pc by taking the box a part.

Jul 18, 2008 | Fantom Titanium Hard Drive

6 Answers

Blinking Lights


I had this EXACT same problem. Blinking blue light and the hard drive never powers on. VERY frustrating...I have a home studio was in danger of losing over a year's worth of original music. However, this problem has a solution which I read about on this site: 
"The problem was with the power source not the actual drive so I ended up pulling the drive out of the case and purchasing a new case from Newegg.com. It now works fine and only cost about $30 to fix."
 
This is EXCELLENT advice and FixYa is the only place I read about this solution. Though I'm no newbie with computers, I certainly had never swapped out an external hard drive. But, in 30 minutes for about $30, this problem is TOTALLY SOLVABLE. I went to newegg.com and ordered this product:http://www.newegg.com/Product/Product.aspx?Item=N82E16817106095

an external Azio hard drive enclosure. Because I always used Firewire hard drives, I got an enclosure that accepted Firewire---however, many others are available with just USB 2.0. Following the directions that came with the enclosure, I removed my blue-light blinking, non-functional hard drive from its enclosure and placed it into the Azio. Now, the unit is working fine. No datawas lost and the Azio drive seems to be working properly. 
THIS IS A FANTOM HARDWARE PROBLEM---NOT SOFTWARE PROBLEM! I encourage the MANY people who have complained about Fantom drives and gotten no assistance to try this solution and avoid Fantom in the future. 
To whoever posted this solution: thanks a million. You made my day. 
www.ediesedgwick.biz

Dec 24, 2007 | Fantom Drives 120 GB Hard Drive

1 Answer

Drive Not Ready


typical of external drives overheating.
i sell external case with fan at my store.

Nov 03, 2007 | Fantom Titanium Hard Drive

3 Answers

Drive NOT being recognized by WinXP


Put your ear to the drive and verify if it is making any strange low level sounds. Check to make sure the usb connection wasnt affected. YOu wont need a driver as it appears to be hardware related. Either the enclosure or drive may be failing.

Oct 24, 2007 | Fantom Titanium II (TFD500C16) 500 GB USB...

Not finding what you are looking for?
Fantom Titanium Hard Drive Logo

472 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fantom Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Cindy Wells

Level 3 Expert

4753 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

1869 Answers

Are you a Fantom Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...