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If the light turns on (mine was blue) but the drive is not recognized on your computer desktop that most likely means the drive does not have enough power. This happened to me too, and I took it to a computer expert and he said the drive was not even spinning. So it was either the external power source that broke or the internal power source, the power panel that broke. I took it to a batter plus and tested the wattage for the external power source and it was okay so then i took the entire drive apart and disconnected the naked hard drive from the power panel. Then I purchased "SATA to USB" cables (runs around 10-20 bucks) and connected the naked hard drive that way to the computer and it worked. So the problem is basically that the internal power panel is not working, and i had 2 fantom drives that both had this problem and they both worked after i did what i just said.. so I think your drive has the same problem since the light comes on but the drive is not spinning. Take it apart, buy some SATA to USB cables and it should work.
First off, 5 years is a normal time for a drive to fail.
From your description either the drive has failed or the circuitry in the external enclosure.
If the drive is simply a backup drive, toss it and buy a new one. If on the other hand you have data on the drive that you need to recover, try taking it to your local PC shop and have the techs there move the hard drive into a new enclosure. If it works you'll have access to your files.
Either way I highly suggest buying a new backup drive as this one either has failed or is likely to soon.
If the drive transplant doesn't work and you need access to the files on the failed drive, comment back with your location(Country, State, City) and I can refer you to an appropriate pro.
Red is a failure warning but if it only hasppens with the usb plugged in it's mostly likey a failure in the IDE/SATA to USB conversion board.
Take the drive to your local PC shop, ask the techs there to pull the hard drive out of your phantom and test it in a new enclosure. If it works there, buy the enclosure, if it doesn't reply back and let me kow your Country, State and City and I can recommend a pro to look at the actual harddrive if you need files recovered from it.
Try the basics first. Unplug and let sit for a while before rebooting the drive. Then if nothing, get a copy of Disk Warrior and you may be able to regain access to the drive in order to save your data.
ACS Data Recovery specializes in Fantom hard drives, and can
perform successful recoveries on any model Fantom hard drive.
If you have a crashed Fantom hard drive, please call us today
to get a quote: 1-800-717-8974
unless you fancy trying to connect the drive inside the unit directly to a pc by taking the box a part.
I had this EXACT same problem. Blinking blue light and the hard drive never powers on. VERY frustrating...I have a home studio was in danger of losing over a year's worth of original music. However, this problem has a solution which I read about on this site: "The problem was with the power source not the actual drive so I ended up pulling the drive out of the case and purchasing a new case from Newegg.com. It now works fine and only cost about $30 to fix." This is EXCELLENT advice and FixYa is the only place I read about this solution. Though I'm no newbie with computers, I certainly had never swapped out an external hard drive. But, in 30 minutes for about $30, this problem is TOTALLY SOLVABLE. I went to newegg.com and ordered this product:http://www.newegg.com/Product/Product.aspx?Item=N82E16817106095
an external Azio hard drive enclosure. Because I always used Firewire hard drives, I got an enclosure that accepted Firewire---however, many others are available with just USB 2.0. Following the directions that came with the enclosure, I removed my blue-light blinking, non-functional hard drive from its enclosure and placed it into the Azio. Now, the unit is working fine. No datawas lost and the Azio drive seems to be working properly. THIS IS A FANTOM HARDWARE PROBLEM---NOT SOFTWARE PROBLEM! I encourage the MANY people who have complained about Fantom drives and gotten no assistance to try this solution and avoid Fantom in the future. To whoever posted this solution: thanks a million. You made my day. www.ediesedgwick.biz
Put your ear to the drive and verify if it is making any strange low level sounds. Check to make sure the usb connection wasnt affected. YOu wont need a driver as it appears to be hardware related. Either the enclosure or drive may be failing.