Question about FrancisFrancis! X3 Espresso Machine

4 Answers

Francis!Francis!3X overheating I press middle button to draw a shot and steam sputters out instead of hot water

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  • Anonymous Nov 02, 2008

    I have the same problem

  • mcbeth1234 Jan 25, 2009

    my Francis Francis X5 is blowing a fuse

  • pabzilla Feb 26, 2009

    Same problem. Seems that the temperature sensor is in bad shape or something.

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4 Answers

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Your thermostat has failed. The middle button is the pump. The bottom button is for the steam mode. If you are getting steam instead of hot water when using the pump, then the boiler is way too hot. Either adjust the thermostat or try descaling the boiler.

Posted on May 09, 2009

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The two solutions above really miss the point. The first identifies the 3-way valve as the problem, and suggest a back flush. The FF X3 does not have a 3-way valve, and can't be back flushed. The second is basically giving instructions on how to use a machine with three buttons: on-off, espresso, steam. No offense, but don't you think that's a bit patronizing?

Posted on Feb 26, 2009

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I think you are pressing the wrong button to draw a shot...
Top button is power on/off.
Middle button is for steam (high temp) when pressed in.
Bottom button is to activate pump.
If not used for a while, or just becuase it can't hurt, you can prime the machine by first turning the power on, place something under the steam wand, open the steam wheel, and press both the steam (middle) button and the pump (bottom) button. Allow about a cup of water to pump out the steam wand and then you know the machien is fully primed. Good luck.

Posted on May 14, 2008

Sounds like a clogged three-way valve - you should try and backflush the machine

Posted on Mar 05, 2008

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1 Answer

My delonghi esam3300 can not make any steam or hot water. The heater still get hot. There is voltage across the solenoid terminals on and off when I flip the steamer switch. Solenoid defective?


First I'm not a Delonghi tech. But I have worked on similar table top "Super Automatic" machines. You should call your vendor for service as there is no customer serviceable parts in this machine.
*** the following is for information only. ***
* There are usually separate boilers for table top units. There is a pump and heater system for each section. (usually 2 for this type of machine. But there may be a third system if you have the Coco option.
* Since each system is separate then your Latte/cappucino system has a problem. I will list the most common but all require a qualified service tech to repair/replace. (lots of small parts crammed into a very small space.)
* Cap/Latte Membrane button not working. If it feels mushy (not like the other buttons) then the button panel needs to be replaced.
* There is a CPU/PC board malfunction. Replace
* There is air in the water line to the Cap/Latte system. Make sure the water tank is filled. Power down. Wait 10 seconds. Power back up. Press the Cap/latte button to start the pump. Watch the steam wand if water flows out. If it does, then wait 30 seconds and try again. should be steaming.
* No steam or at least hot water? Just cold water? Then the steam heater and/or thermo-fuse, thermo-disk, needs to be replaced.
* Got hot water but little to no steam? Then steam unit and/or thermo disk needs to be replaced. (best to replace both as a whole unit; tank, Heater, and Thermo-disk)
* Heats up very hot but sputters water and steam. Clean steam wand and/or tip (if removable) If it leaks steam at the top of the wand near the body of the machine then the whole wand needs to be replaced.
* Still sputtering? The steam system is clogging up. Call for service.
* Final; I'm not a fan of de-scaling as it causes more problems for the machine. I've always found that using filtered water (bottled ok) is best. Water softeners if available is okay. BUT stay away from HARD water and Ultra Pure (100%) water as it leaches out the metal ions from the machine.
Aloha, ukeboy57

P.S. Since you have already taken things apart, I'm guessing you don't mind jumping to the 'guts'. Your probably looking at a clog at the vibration pump all the way to the hot water (or steam) tip. It can clog anywhere there is water. It may even be the water hose (with filter?) or the water tank. Start from the tank and keep trying to get water to flow through each section. You will need power for this so be careful! There are a lot of you tube vids showing how to check the common vibration pump. Bring your reading glasses as it have very small parts (and don't lose the spring or the small ball!) Good luck! Aloha, ukeboy57

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1 Answer

Can you fix an X3-X4 francis francis machine


First I'm not a Francis tech. But I have worked on similar table top machines. You should call your vendor for service as there is no customer serviceable parts in this machine. (To your question, Yes, it can be fixed but you may find it costs more to fix than to replace it with a new machine.)
*** the following is for information only. ***
* There are usually separate boilers for table top units. There is a pump and heater system for each section. (usually 2 for this type of machine. But there may be a third system if you have the Coco option.
* Since each system is separate then your Latte/cappucino system has a problem. I will list the most common but all require a qualified service tech to repair/replace. (lots of small parts crammed into a very small space.)
* Cap/Latte Membrane button not working. If it feels mushy (not like the other buttons) then the button panel needs to be replaced.
* There is a CPU/PC board malfunction. Replace
* There is air in the water line to the Cap/Latte system. Make sure the water tank is filled. Power down. Wait 10 seconds. Power back up. Press the Cap/latte button to start the pump. Watch the steam wand if water flows out. If it does, then wait 30 seconds and try again. should be steaming.
* No steam or at least hot water? Just cold water? Then the steam heater and/or thermo-fuse, thermo-disk, needs to be replaced.
* Got hot water but little to no steam? Then steam unit and/or thermo disk needs to be replaced. (best to replace both as a whole unit; tank, Heater, and Thermo-disk)
* Heats up very hot but sputters water and steam. Clean steam wand and/or tip (if removable) If it leaks steam at the top of the wand near the body of the machine then the whole wand needs to be replaced.
* Still sputtering? The steam system is clogging up. Call for service.
* Final; I'm not a fan of de-scaling as it causes more problems for the machine. I've always found that using filtered water (bottled ok) is best. Water softeners if available is okay. BUT stay away from HARD water and Ultra Pure (100%) water as it leaches out the metal ions from the machine.
Aloha, ukeboy57

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1 Answer

I have a delonghi esam 6900. It makes coffe but it doesn't make capuccino or latte or flat white and also no steam. What causing it?


First I'm not a Delonghi tech. But I have worked on similar table top "Super Automatic" machines. You should call your vendor for service as there is no customer serviceable parts in this machine.
*** the following is for information only. ***
* There are usually separate boilers for table top units. There is a pump and heater system for each section. (usually 2 for this type of machine. But there may be a third system if you have the Coco option.
* Since each system is separate then your Latte/cappucino system has a problem. I will list the most common but all require a qualified service tech to repair/replace. (lots of small parts crammed into a very small space.)
* Cap/Latte Membrane button not working. If it feels mushy (not like the other buttons) then the button panel needs to be replaced.
* There is a CPU/PC board malfunction. Replace
* There is air in the water line to the Cap/Latte system. Make sure the water tank is filled. Power down. Wait 10 seconds. Power back up. Press the Cap/latte button to start the pump. Watch the steam wand if water flows out. If it does, then wait 30 seconds and try again. should be steaming.
* No steam or at least hot water? Just cold water? Then the steam heater and/or thermo-fuse, thermo-disk, needs to be replaced.
* Got hot water but little to no steam? Then steam unit and/or thermo disk needs to be replaced. (best to replace both as a whole unit; tank, Heater, and Thermo-disk)
* Heats up very hot but sputters water and steam. Clean steam wand and/or tip (if removable) If it leaks steam at the top of the wand near the body of the machine then the whole wand needs to be replaced.
* Still sputtering? The steam system is clogging up. Call for service.
* Final; I'm not a fan of de-scaling as it causes more problems for the machine. I've always found that using filtered water (bottled ok) is best. Water softeners if available is okay. BUT stay away from HARD water and Ultra Pure (100%) water as it leaches out the metal ions from the machine. If you must descale then follow the MFR instructions and use approved solutions.
Aloha, ukeboy57

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