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Re: Cannot make long distance calls
I can only think that you have 'least cost routing' or 'call-trunking' from somebody. Basically any number that is called will automatically be routed through a network other than BT - the main reason for this is to save money on calls (typically 15%)
If they have a problem with their server/trunking that would be the problem.
Plug a different telephone into the phone socket your fax is plugged into. If you can make a call long distance on it, the fax is at fault, if you can't contact your telelphone line provider and check the settings on your 'Least cost routing'.
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Plug a standard phone in place of the fax and make a long distance call. Check to see if the line is quiet, ie not noises or clicks in the backgound. You will probably have some noises on it which your telephone company should be able to clear up.
Your Fuser just went , Call you Canon independent or Authrized dealer, he will need to go into the simulation to reset this error. Usually E000 is either a fuser or fuser web error. I'll need to look this up in the service manual. most likely you'll need a quailify technician to reset this error code.
Make sure the phone cord is connected to fax machine in the place marked LINE, then make sure the phone cord is connected to the wall jack. Pick up your handset and make sure you have a clear dial tone also. If you are dialing long distance make sure you have the long distance service.
go into menu go to fax settings find send click auto not manual, please make sure that when you push the hook key you hear a dial tone. always reminder that every fax machine has the capablitiy of either dial or tone. now if everything is set up properly the problem will be in the tx portion of the board. if you can link up with somebody close to you and try to transmit back and fourth that will let you know if it is their problem or your. it may not be your problem.
An access code is normally set up by a person or company to prevent long distance faxes or phone calls by unauthorized users. The access code is a series of numbers to access long distance service. Check with your employer for the long distance code or check with you carrier to make sure that this service has not been put on your line by mistake.