Question about Panasonic Panafax UF-585 Plain Paper Laser Fax

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Cannot make long distance calls

All of a sudden, we get an error when making a long distance call. Is there something that was possibly reset?

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I can only think that you have 'least cost routing' or 'call-trunking' from somebody. Basically any number that is called will automatically be routed through a network other than BT - the main reason for this is to save money on calls (typically 15%)

If they have a problem with their server/trunking that would be the problem.

Plug a different telephone into the phone socket your fax is plugged into. If you can make a call long distance on it, the fax is at fault, if you can't contact your telelphone line provider and check the settings on your 'Least cost routing'.

Some LCR services are appalling.

Posted on Feb 14, 2008

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