Question about Office Equipment & Supplies
What is the best way to replace the "Heat Roller Gear" # 007E14961 on the fuser assembly? Are there detailed instructions available? Thank You.
Call a tech!. You first remove fuser assy from machine. One green screw to loosen and then you figure the trick out to get it out. Then once its out remove cover 2 screws I believe. Remove the lamp gently, you can do this with out unscrewing anything. Then remove the little clip on end of heat roller, simple spread clip and replace gear. It takes a tech about 10 min.
Posted on Feb 13, 2008
The fuser gear part # has changed to 007E14962 $3.20 You need to call 1-800-828-5881 to order. It took me three hours in the Atlanta area to find that number. No independent service companies will touch Xerox. And Xerox will tell you that your copier is to old to fix. You will be talking to someone in the Philippines. BernyB instructions for removing the fuser assy are on the money, thanks.
Posted on Nov 24, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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