Question about Acer Aspire 9503EWSMi Notebook

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USB ports not working

Hi,
I bought this laptop (Acer Aspire 9525WSHi model: MS2196), 2 months ago. It has 4 usb ports. One on the right is working fine. But 3 on the left side are not detecting anything. I did not instal any driver or program at all. I tried to solve problem by restoring the system to factory default using erecovery. But usb still not working. I believe they never worked, and this fault came inherent, with this machine. The device manager shows, that all usb hubs are working fine.

I tried many devices like phone, memory stick, camera etc, but these 3 usbs do not detect anything.

Please help.

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Looks like it is a problem with those ports since you bought the computer.
Pls take it to a local tech to diagnose the problem or contact Acer Tech Support

Posted on Feb 13, 2008

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