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Lavasoft adaware problem

I got a message from adaware saying that a program was trying to access my registry. I refused it entry; what a mistake that was. Now every time i click on a program on my desktop or in my programs i recieve a pop up menu saying windows cannot open this file: I cant get to my virus scanner, registry checker... nothing I cant do a system restore, cant go to add or remove programs or internet options. After reboot i cant access safe mode as i keep getting same error message. Can you help me please Kind Regards william.gellatly@ntlworld.com

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  • 5 more comments 
  • borismapal Feb 13, 2008

    The majority of icons are now links and will not open

  • borismapal Feb 13, 2008

    Thanks for your help Benimur but when itry to extrxct the files i get the same error message windows cant open thi file regards billy

  • borismapal Feb 20, 2008

    I do apologise for not getting back to you sooner but the problem still exists do not know what to try next Kind Regards Billy

  • borismapal Feb 20, 2008

    Can anyone tell me where i can obtain copies of the 4 master cds for packard bell cheers.

  • borismapal Feb 26, 2008

    cannot access regedit.exe inside c:\windows this program does not appear in choose this.

  • borismapal Feb 28, 2008

    When i type in the information the message i recieve is [ cannot import c:\documents and settings\all users\startmenu\programs\accessories\systemtools\system restore.ink: the specified file is not a registry script you can only import binary registry files within the registry editor.] Thanks for all your help still have no idea how to proceed.

  • Anonymous Mar 13, 2014

    program will not open; keep getting error message: Cannot access directory (9219)

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  • 6,966 Answers

Hi,

Are all you icons at the desktop also gone and are now links but will not open?

If yes pls post back that we can provide you with the solution.

Kind regards.

Posted on Feb 13, 2008

  • 3 more comments 
  • Louie  Role
    Louie Role Feb 13, 2008

    Hi again,

    Copy that most of your icons are gone and the program they are linked to will not run/open.

    You would need to download and decompress two (2) registry entries that would add a few corrections and new information. They are:
    1. xp linkfile_fix.reg; and
    2. xp_exe_fix.reg

    You must have either WinRAR or WinZip to decompress the zip files to usable .reg files.

    Soon as downloaded and decompressed, you simply double click or right click and select/allow to merge to your existing registry. At some point, Windows will ask how to run/open the 2 .reg files. Select Browse/Choose a Program and point to your C:\Windows\regedit.exe. This should be done to both the .reg files. When asked "Do you want to merge..." pls answer YES.

    You may need to reboot and/or repeat the registry merge more than once.

    If your concern has not been corrected after completion of the above procedures, you may need to do a clean/fresh install.

    Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

    Good luck and kind regards.

    Thank you for using FIXYA.

  • Louie  Role
    Louie Role Feb 13, 2008

    For some reason the initial links do not work, below are the verified correct links.
    1. xp linkfile_fix.reg; and
    2. xp_exe_fix.reg

    Cheers.

  • Louie  Role
    Louie Role Feb 14, 2008

    Hi Billy,

    Re - error message Windows can't open this file, this is to be expected. But it also ask you how do you want to open this file. As earlier posted, tell Windows to use and point to your C:\Windows\regedit.exe
    I think thereafter your system will work.


  • Louie  Role
    Louie Role Feb 22, 2008

    and Hello again Billy,

    A client brought a Sony Vaio laptop with identical problems.

    As posted download and save in your desktop xp linkfile_fix.reg; and
    xp_exe_fix.reg

    Double click on any of the 2 files,

    Windows will ask you what file to use to open these 2 files

    Choose regedit.exe inside C:\Windows

    Do the same for the other file and soon as merged to the registry, most links would be back and .exe would be executables.


    Good luck.

  • Louie  Role
    Louie Role Feb 27, 2008

    When asked for the filename, rather than select from the list (if regedit.exe doesn't show, type "c:\windows\regedit.exe" less the quotes.

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My first recommendation is to check for spyware and/or viruses.

www.lavasoft.com and www.safer-networking.org are 2 good spyware programs.
adaware from lavasoft and spybot from safer-networking.

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This seems to be going around a lot lately.

If you follow these steps from Microsoft it should fix the problem.

Let me know if you need any other help and please don't forget to rate my solution.

Thanks!

Manually delete the registry entries loadTOCNode(2, 'whattotry'); Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in WindowsNote Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.

This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
  • UpperFilters
  • LowerFilters
Step 1: Start Registry Editor loadTOCNode(3, 'whattotry'); Start Registry Editor. Step 2: Delete the UpperFilters registry entry loadTOCNode(3, 'whattotry');
  1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
  2. Expand SYSTEM, and then expand CurrentControlSet.
  3. Expand Control, and then expand Class.
  4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
  5. In the details pane of Registry Editor, on the right side, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
    • If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
    • If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
  6. On the Edit menu, click Delete.
  7. Click Yes when you receive the following message: Are you sure you want to delete this value?
The UpperFilters registry entry is removed. Step 3: Delete the LowerFilters registry entry loadTOCNode(3, 'whattotry');
  1. In the details pane of Registry Editor, on the right side, click LowerFilters.

    Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.

    If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  2. On the Edit menu, click Delete.
  3. Click Yes when you receive the following message: Are you sure you want to delete this value?The LowerFilters registry entry is removed.
  4. Exit Registry Editor.
Step 4: Restart your computer loadTOCNode(3, 'whattotry'); Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

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This works for most.

Manually delete the registry entries loadTOCNode(2, 'whattotry'); Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in WindowsNote Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.

This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
  • UpperFilters
  • LowerFilters
Step 1: Start Registry Editor loadTOCNode(3, 'whattotry'); Start Registry Editor. Step 2: Delete the UpperFilters registry entry loadTOCNode(3, 'whattotry');
  1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
  2. Expand SYSTEM, and then expand CurrentControlSet.
  3. Expand Control, and then expand Class.
  4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
  5. In the details pane of Registry Editor, on the right side, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
    • If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
    • If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
  6. On the Edit menu, click Delete.
  7. Click Yes when you receive the following message: Are you sure you want to delete this value?
The UpperFilters registry entry is removed. Step 3: Delete the LowerFilters registry entry loadTOCNode(3, 'whattotry');
  1. In the details pane of Registry Editor, on the right side, click LowerFilters.

    Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.

    If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  2. On the Edit menu, click Delete.
  3. Click Yes when you receive the following message: Are you sure you want to delete this value?The LowerFilters registry entry is removed.
  4. Exit Registry Editor.
Step 4: Restart your computer loadTOCNode(3, 'whattotry'); Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.


If not, let me know.

Best of luck!

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Hi, l noticed just recently when I insert a CD into my Dell Laptop (Latitude d810) that the system does not acknowledge, open, play this cd at all. I've tried various CD's: copied and originals and I have...


Step 2: Delete the UpperFilters registry entry loadTOCNode(3, 'whattotry');
  1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
  2. Expand SYSTEM, and then expand CurrentControlSet.
  3. Expand Control, and then expand Class.
  4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
  5. In the details pane of Registry Editor, on the right side, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
    • If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
    • If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
  6. On the Edit menu, click Delete.
  7. Click Yes when you receive the following message: Are you sure you want to delete this value?
The UpperFilters registry entry is removed. Step 3: Delete the LowerFilters registry entry loadTOCNode(3, 'whattotry');
  1. In the details pane of Registry Editor, on the right side, click LowerFilters.

    Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.

    If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  2. On the Edit menu, click Delete.
  3. Click Yes when you receive the following message: Are you sure you want to delete this value?The LowerFilters registry entry is removed.
  4. Exit Registry Editor.
Step 4: Restart your computer loadTOCNode(3, 'whattotry'); Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

If you cannot access the CD or DVD drive, or if you receive an error message, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions to the problem.


source:http://support.microsoft.com/kb/314060

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1 Answer

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Hi,

Manually delete the registry entriesNote Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.

This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
  • UpperFilters
  • LowerFilters
Step 1: Start Registry Editor loadTOCNode(3, 'whattotry'); click on Start menu : Run : type regedit : press enter
Step 2: Delete the UpperFilters registry entry loadTOCNode(3, 'whattotry');
  1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
  2. Expand SYSTEM, and then expand CurrentControlSet.
  3. Expand Control, and then expand Class.
  4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
  5. In the details pane of Registry Editor, on the right side, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
    • If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
    • If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
  6. On the Edit menu, click Delete.
  7. Click Yes when you receive the following message: Are you sure you want to delete this value?
The UpperFilters registry entry is removed. Step 3: Delete the LowerFilters registry entry loadTOCNode(3, 'whattotry');
  1. In the details pane of Registry Editor, on the right side, click LowerFilters.

    Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.

    If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  2. On the Edit menu, click Delete.
  3. Click Yes when you receive the following message: Are you sure you want to delete this value?The LowerFilters registry entry is removed.
  4. Exit Registry Editor.
Step 4: Restart your computer loadTOCNode(3, 'whattotry'); Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

If you cannot access the CD or DVD drive, or if you receive an error message, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions to the problem.



Regards
Chittaranjan

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Hi,

There could be a variety of reason(s) why the laptop is slow. If initially the unit was fast enough for your applications, it maybe that there are a number of programs running simultaneously and/or harmful to your PC. Pls try:
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Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

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