Question about Lexmark Z816 Color Inkjet Printer

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My printing displays wrong ink levels and prints blank pages

My Lexmark Z816 printer keeps printing a blank page and the cartridge is almost full. How do I fix it?

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  • alilou85 Nov 21, 2008

    i have the same problem when the ink cartridge is empty and even if you refill it wont work due to the cartridge having a chip on it that the printer recognises and so even if you refill it will still show as empty and wont work.

  • Anonymous Mar 21, 2014

    does not print on a page but ink levels are correct

  • Anonymous Apr 01, 2014

    lexmark x5630

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  • 60 Answers

If your cartridge is new (or full) and you know that not just from ink levels display, then you did not used the printer for a while (at least a month) and the nozzles of the cartridge are clogged. If u used the cartridghe 4 or 5 moths ago, then the whole cartridge is dryed out, so get out and get yourself a new cartridge.

If it's just a month, then you should put a paper-tissue on a small plate (like a coffee-cup plate), then put some boiling water on it, just 2~3mm of water over the tissue.
Put the cartridge with the nozzles part downside on the tissue, in the hot water.
Let it stay there in the water 30 min.
Put the cartridge in an other clean tissue, than shake it strongy as if you want to force ink to get out trough the nozzles. Then clean gentle the nozzle part of the cartridge on some sheets of tissue.
Install the cartridges it in the printer and run a few cleaning processes from the printers maintenance software.

If the cartridge is new and just installed in the printer, and you have the inklevels but it does not print, then get it out of the printer and back to the store, they should replace it for you. I hope you removed the protective plastic stripe that covers the nozzles before installing the cartridge?...

OK, let ne know please how things evolve.

Hope it helped you, rate the solution.

Almoust forgot: ink levels are displayed by Lexmark inkprinters by estimating the ink consumed trough you printing process, it has no sensors in the cartridge. It's just kind of a counter, you can evan set an empty cartridge to be seen as a full one.

Posted on Feb 15, 2008

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