HP Photosmart C6180. I can't check ink level on my computer

The ink level in the color cartridge has three different colors in it. You may need a new cartridge. Magenta is usually the first to go out.

I think you need to change the magenta cartridge.

Unplug and plug back in and see if it resets if not take a can of air and blow out the cartridge area

You will need to disconnect the USB cable and then disconnect the power cord. Now open the cover and take out all print cartridges. Next, close the cover and reconnect your power cord (if printer does not come on automatically, press the power button) Now just open cover and insert your ink cartridges. Make sure the ink cartridges have ink in them and they are not empty.

If you are using refilled (worst cartridges) or third party cartridges then that is most likely the problem.

If you are using factory new HP cartridges, then you need to contact HP to get the cartridges replaced.

Don

try new ink

well if the printer is not printing in black youcan check the ink levels in the printer through the solution centre or the printer drivers,if it still does not work,take out the cartridge and clean the copper contacts that you see over there.
In case it doesnt you can always contact a free online technical
support with an online live techbuddies technician at
http://tinyurl.com/m7ghqz

I am on my second Photosmart C6180, the first one I had quit printing black ink after 6 months, after hours with the HP help desk, the finally decided to replace the printer. I have now been using the replacement for several months and just this weekend it too quit printing black ink...no copying, no printing and no faxing.  I am now shopping for another, not a HP.  

Hi,

below is to document that i want you to follow exactly inorder to resolve your issue..

CLICK HERE ==>> DOCUMENT

Please let me know the result after following the document.

thank you so much.

adonscott

Try to clean your printheads or check the level of your inks, maybe you are low on inks. Operating system does not affect any printing outputs as I know. Check your inks also coz HP cannot guarantee the quality or reliability of non-HP ink. If ink cartridges have been refilled, try replacing them with genuine HP ink cartridges.
If the print defect is minor, it might be caused by reserve mode operation. When the printer runs out of some colors, it can continue printing using remaining inks, but print quality may be affected. If cyan, magenta, or yellow is out, the printer can print only in grayscale.
Replace any empty print cartridges. To check ink levels, follow the steps below.

1. Press the Setup button.
2. Press the down arrow button until Tools is highlighted.
3. Press OK .
4. The Display Ink Gauge selection should be highlighted. Press OK and the ink gauge will display.

OR try calibrate the color:

1. Open the printer Toolbox :

• Open HP Solution Center (click Start , then All Programs , then HP , then HP Solution Center ).
• If you have more than one printer installed, make sure to select the correct printer tab in HP Solution Center .
• Click Settings .
• Click Print Settings .
• Click Printer Toolbox .

2. On the Device Services tab, click Calibrate Color , then follow the onscreen instructions. The procedure takes about two minutes and requires two sheets of paper.
If the steps above did not help, clean the print head.

1. Open the All-in-One Toolbox :
   1. Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ).
   2. If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center .
   3. Click Settings .
   4. Click Print Settings .
   5. Click Printer Toolbox .
2. On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.

Please let me know if these steps helped you or not. Thanks