Question about Epson Perfection 1670 Flatbed Scanner

3 Answers

Dirty platen The glass platen has a film on the underside where I cannot clean unless I disassemble the scanner and that looks problematic.  If there is an easy way to get at the other side I would like to know.  Otherwise a professional clean costing about as much as a new one most likely.

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  • Anonymous Feb 23, 2008

    dirty glass platen ... need to take apart scanner and clean. HOW?

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3 Answers

I had the same issue. This is my second unit - I returned the first one when I noticed the problem. The new unit had the same issue out of the box. I disassembled it and cleaned the glass. The film reappeared almost immediately. Perhaps these units run hot and produce minute quantities of smoke (?). This problem does not seem to affect the scan quality as I scanned thousands of pics with it, many of which appeared in a book.
I used the scanner for four years and now it died. Was well worth the money.

Posted on Feb 27, 2008

I had the same issue. This is my second unit - I returned the first one when I noticed the problem. The new unit had the same issue out of the box. I disassembled it and cleaned the glass. The film reappeared almost immediately. Perhaps these units run hot and produce minute quantities of smoke (?). This problem does not seem to affect the scan quality as I scanned thousands of pics with it, many of which appeared in a book.
I used the scanner for four years and now it died. Was well worth the money.

Posted on Feb 27, 2008

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Posted on Feb 13, 2008

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1 Answer

How to clean the underside of the scanner glass on an HP4400C flatbed scanner.


This is acutally easier than it looks. I just had the same problem with a cloudy film starting to form underneath the glass on my older HP 4400C scanner.

First completely remove the hinged top lid by lifting straight up on both long ends of the lid - notice the 2 hinges on the back end of the lid will come straight up and out of the body of the scanner, still attached to the lid.

Next look down inside the 2 hinge holes (on the main body of the scanner where the lid hinges just came out of) and you will see a screw in each hole. Remove both screws using a phillips screwdriver. This will allow the rear end of the scanner to come apart enough so you can now lift it up a few inches to separate it and get your hand inside there to clean the underside of the glass with a soft cloth - BUT JUST REMEMBER THE FRONT END OF THE SCANNER WILL STILL BE CONNECTED, so don't pull it too far apart because it could snap and break something that is still holding the front end together. (I could not figure out how to separate the front end piece, and then I realized I didn't have to).

So on the rear end of the scanner, now carefully pull the light upper colored plastic apart from the lower dark plastic just enough so you can get your hand inside the compartment and use a soft cloth to clean the underside of the glass. I just used a small piece of an old cotton t-shirt with a couple little dabs of water on it and then just kept rubbing the dirty areas on the underside of the glass over and over until all the dust film/streaks disappeared and the glass was once again clean and all clear.

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