Question about Sony Cyber-shot DSC-W50 Digital Camera
This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.
There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre.
They will quote you for a new lens assembly as they will not be able to replace the sensor only.
Cost should be about 1/2 of what you paid for the camera.
Posted on Mar 09, 2008
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Posted on Jan 02, 2017
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Jul 03, 2011 | Sony Cyber-shot DSC-W70 Digital Camera
Mar 10, 2011 | Sony Cyber-shot DSC-W70 Digital Camera
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera
Mar 30, 2008 | Sony Cyber-shot DSC-W50 Digital Camera
Mar 20, 2008 | Sony Cyber-shot DSC-W50 Digital Camera
Jan 09, 2008 | Sony Cyber-shot DSC-W70 Digital Camera
apparently i have some bad news , its the lense which is misaligned or broken in terms of gears, the thing to do turn on the camera and make sure that lens is out and then LIGHTLY tapp on the lens the direction of which you feel that the lens is not equal legnth to the outer ring > place that looks uneven
Sep 26, 2007 | Sony Cyber-shot DSC-W70 Digital Camera
Mar 07, 2007 | Sony Cyber-shot DSC-W70 Digital Camera
Jun 05, 2014 | Sony Cyber-shot DSC-W50 Digital Camera
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