Black screen on Acer 5100, but will work with external monitor
My laptop is a little over a year old. About three months ago I came home and the screen was black. Anytime I turn the computer on the screen will light up very dimly and then go back to black. I have it hooked up to one of my old desktop monitors and the other parts of the laptop are functioning fine except for the screen. Before this "blackout" I had occasion problems where the screen would have light colored vertical lines going all the way across the screen. I would just reboot and the screen would be fine for a few months. I do notice that even with the screen black it will still do that occasionally because it shows up on my external monitor. Is there anyone out there that may have any insight or advice as to what may be happening?
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First thing to do is to test the screen. Also you have not mentioned if there is any cracks or damages.
Plug the laptop to an external monitor (any type will do). If the display on the external monitor is OK then it means the laptop screen is damaged.
If the display on the external screen is the same as the laptop then the problem is internal with the graphic chip or the video contacts.
this laptop is not that old since acer released this model last year. Check you warranty status on it. Some acer laptops come with two year warranty. Check the laptop carefully, if there is no sign of physical damage, (cracks, chips ...) then take it back as a warranty issue.
Good luck please leave comment, vote if this helped.
try outputing to an external monitor.. thats the best way to see if you lcd is burnt out if it does output.. but if it doesn't it mite be you graphic card or driver.. but try that and see wat happens..
Hi No otto,
On the bottom row of keys, you will see one marked Fn, in a different color. Hodl that and look at your top row of keys. Should be one with a laptop screen, and a monitor. The little graphics will be the same color as the Fn key. Tap that once, wait, see if the screen comes to life. Usually that key is set to choose "Just laptop screen, just external monitor, or both", with each tap.