When trying to authorize the computer or the Reader digital book to the Reader Library software, you may get an error such as 2027, 1106, 2029, 2056. Follow this procedure to resolve this issue.
Make sure you the firmware of the Reader digital book is current. Firmware updates are available online through the Drivers & Software link on this page.
Disconnect the Reader digital book from the computer.
Do not unplug the Reader digital book while it is updating.
Close the Reader (eBook) Library software.
Connect the Reader digital book to the computer and turn it on.
Open the Reader (eBook) Library software.
If the error still occurs, proceed with the steps below:
First, please connect the Reader to the Computer.
Then, install the Adobe Digital Editions software. Use the installer at http://www.adobe.com/products/digitaleditions .
Setup Assistant will be displayed in the Adobe Digital Editions program.
Please let me know when you finish installing the Adobe Digital Editions software.
Now, please click the Authorize button and then the Finished button.
Reopen the Reader Library.
Go to the Reader Store and sign in.
You will now be able to download an eBook and transfer it to the Reader device.
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