Question about Phones
Unable to receive telephone calls (line rings "busy") or get dial tone with DSL connection; telephone company states no problem with line; have bought 2 separate phones - works for 24 hours and then problem with dial tone/unable to receive calls starts again. have checked connections, splitter, filters, etc. have reset telephones - have checked connections to modem, etc. don't know what else to look for - firmly believe it is a problem with dsl
Unplug everthing from all jacks in the house. call your # a couple of times. if the line rings, plug everything in 1 at a time, but call again after each hook up. if the line goes dead or is busy, that phone you just plugged in is the problem. [ a short in the phone, computer, answer machine, or any piece of equipment plugged into the phone line.] if the line is busy when everything is unplugged, call your phone company. there maybe a problem with your inside wire.there also maybe a box [called a nid] inside your basment/garage or on the side of your house, where you can plug your phone directly in, bypassing all the jacks in your house
hope this helps.
Posted on Feb 13, 2008
Most companies have a second website for repair services. You have to do quite a bit of navigating on their website to actually find the number to call. Forget trying their e-mail option. It's their sense of humor to post this option. I found if the phone line is down try leaving the handset off the phone base and let static build up in the phone line. This is how I could get back on the internet to work until I couild get the phone company out on a service call (which took two weeks because of weather conditions).
Posted on Jan 12, 2011
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