unable to receive telephone calls (line rings "busy") or get dial tone with DSL connection; telephone company states no problem with line; have bought 2 separate phones - works for 24 hours and then problem with dial tone/unable to receive calls starts again. have checked connections, splitter, filters, etc. have reset telephones - have checked connections to modem, etc. don't know what else to look for - firmly believe it is a problem with dsl
Comments:
Feb 15, 2008
- The problem has been resolved - turns out, it was a problem with the telephone line. Thanks for the info - it was helpful and I had already reset the phones, DSL, filters, etc.
-   my phone says the line is busy but i checked all the phones and none were on then i called my phone company they told to call the line sevices but i dont know where to find the number where can i find it -   kizzyotis8
May 30, 2008
-   We were unable to receive Internet and telephone at the same time, this was done to the length of the extension cable that we were using. This has been rectified by running a shorter length of cable, but now we are unable to receive incoming calls, having checked connections, filters, etc, I am lost. Any ideas, please help.-   weejocky
unplug everthing from all jacks in the house. call your # a couple of times. if the line rings, plug everything in 1 at a time, but call again after each hook up. if the line goes dead or is busy, that phone you just plugged in is the problem. [ a short in the phone, computer, answer machine, or any piece of equipment plugged into the phone line.] if the line is busy when everything is unplugged, call your phone company. there maybe a problem with your inside wire.there also maybe a box [called a nid] inside your basment/garage or on the side of your house, where you can plug your phone directly in, bypassing all the jacks in your house
hope this helps.
wg
I have it set so that a particular extension rings 3 times before forwarding to another extension...
(More)
I have it set so that a particular extension rings 3 times before forwarding to another extension (if call is unanswered). On this secondary extension, I want it to ring up to 6 times before the call, if unanswered, goes to the original extension's/user's voicemail. If the call is from an external source, it only rings TWICE before going to voicemail (though, if the call is internal, it works as desired). How can I set it so that external calls behave the same as internal calls (the forward to the second extension rings up to 6 times before going to voicemail)? Thanks!
Add the things you own to your My Products collection and get product information, solutions to problems, manuals & guides, tips and how-to's, reviews & ratings and local repair service - all in one easy place.