Question about RCA DCW615R Wireless/Cable Modem

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RCA DCW615R Wireless/Cable Modem has problems loading some websites.

Dear, FixYa;

I got my mother a RCA wireless modem and it ran great after I got the cable company to configure it etc. But after two weeks now she's starting to have problems loading certain websites, or after it has been on for a while, it will not load up any websites other than her start page and a few regular sites that she normally goes to, but if she tries to go to a new website it will jump to a weather website that never loads up, then it will go blank. Do you know how to fix this problem. I at first thought she had a virus, but I used Norden antivirus to clean it and it found a few and clean them up, but she is still having this problem.

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  • Artsyshirley Mar 30, 2008

    Thanks, that helped!


  • Artsyshirley Mar 30, 2008

    This was helpful. However, since then we have another problem.

    Now she can't surf at all, and it does not show her assigned IP address. IT shows the IP and the subnet address.

    I tried the turn it off and on power down thing today again like before
    but it did not work this time. IT's strange npw that the USB and the
    Wireless link are both blinking at the same time. I wonder if I should
    as Charter to reconfigure the modem.

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Your could try power cycling it, thats what works for me, i think it has been running for too long, thats why her internet connection loads up pages slower than before, and as for the weather websites, i am confused by that as well. but, here is how you power cycle:

1.) unplug your modem.
2.) wait about 1 minute.
3.) plug everything back in and wait about 1 minute.
4.) test out any website, and if still doesnt work, check all of the wires pluged into it, and unscrew the cable wire, and rescrew it back in slowly.
5.) and when all of this still doesn't work, then contact your internet service provider, because chances are, its something wrong with that modem, or your internet service provider.

Posted on Feb 27, 2008

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Posted on Jan 02, 2017

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