Using the correct black ink cartridge (#56) but getting a message that "the black cartridge is not compatible with this printer". I know it's the right cartridge. Have used it many time before. Any ideas? Thanks.
Do you happen to be getting this on a Mac? I'm wondering if this is the Mac's notification for your cartridge being too out of ink to print. I came across this error today and had to replace the cartridge to fix the problem (mind you with the exact same version, just new).
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
More than likely you have either a defective 56 (black) cartridge or it's empty. If you have Windows XP you may go to control panel and select printers and then right click to get to properties and preferences. From one of those you can get maintenance and attempt to do a clean and see if that works. If you have a cartridge refiller in your area take the cartridge to them and get it weighed....they'll know if it's empty or not by the weight. If you're lucky enough to have a kitchen scale that weighs in gms then weigh it yourself...if it's empty then it will problem be in the mid 20's vs. mid to upper 30s when it's full. EBAY has lots of 56 cartridges for sale and they will usually work just fine. The tri-color ones are more of a crapshoot.