Question about Magellan RoadMate 700 GPS Receiver

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Can't get correct update authorization code

I ordered and received Ver 5 update disc for my 700 back in Oct 2007. Paid $105. As of today 2-12-08 I still have not got it updated and working. I've called more than 8 times in the last few months as well as emailed and received case ID's but still haven't been given any correct information that will fix my gps. In fact during the process of trying to update it has erased all the previous maps so at this point it doesn't work at all. Everytime I call they guarantee me that they will get back to me within 48 hrs and that is not true at all. The last call I made was 1-12-08 and I have yet to receive a call or an email. I'm at a lost. Besides get a refund from my credit card. The only thing I know to do at this point is buy another gps and it WON'T be from Magellan.

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  • gavins Feb 24, 2008

    Updated the fimware on my Magellan Roadmate 700 to 3.32 and now I dont have any sound. Anybody have the solution to this problem ?

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Get a new unit like any magellan mastreo series or roadmate 800 ,i had a 700 they start having alot of problems after i did my research on here.i own the 800 and the mastreo 4000 works great.

Posted on Feb 15, 2008

  • dennis
    dennis Feb 25, 2008

    ,i did my research and the magellan700 roadmate is no longer being serviced.that is what the magellan website has had showed and someone on here also has said it.i own now a mastreo 4000 so far so good no problems.

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Im trying to upgrade my Garmin Nuvi GPS system can you help me?


Updates & Downloads nuvi 250W Update Unit Software with WebUpdater Use WebUpdater to automatically keep your operating software current.
Additional Software: Points Of Interest
  • POI Loader for Mac, Ver. 2.1.0, as of Jan 30, 2009, Download
  • POI Loader for Windows, Ver. 2.5.4, as of Oct 08, 2009, Download
Also, here's the link to your Owner's Manual if you should need it.
(Revised. A, Sep, 2008
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arrowblack1.gif Download

If you found this information helpful, please give me a big thumbs-up when you rate my answer. Thanks!

Feb 07, 2010 | Garmin nuvi 250W GPS Receiver

1 Answer

Update problem


I just had the same problem. Called Magellan and they sent me a Repair Authorization number so I can send it in and have a one time free repair. I just ordered a new Garmin since I need the GPS now, but I will send my 800 in for repair.

Jul 17, 2008 | Magellan RoadMate 800 GPS Receiver

1 Answer

Unlock code


First, I'm rather surprised that you have 2009 map updates... it's still 2008.

Secondly, you may need to call GARMIN to talk to their tech support... they can straighten out this problem if you've already paid for the map update.

1 800 800 1020

You should register your unit on GARMIN's website, it will speed the process.

Jun 26, 2008 | Garmin StreetPilot c340 GPS Receiver

1 Answer

No audio after updating firmware ver3.32


(This soultion copied from another post worked for me.)

RM 700 lost sound after updating to ver 3.32 from Magellan website. Below is solution that works for my RM 700.

1. Search for the file ENG_F.SND sound on google or yahoo or any search engine.

2. Connect RM 700 to PC, and create folder name SOUND_EU on RM 700.

3. Copy the ENG_F.SND to SOUND_EU folder.

4. Disconnect RM 700 from PC.

5. Turn on RM 700, and go to Option, configuration, language, and choose English.

6. RM 700 will load sound file and turn off.

7. Turn on RM 700, if it keeps showing the initial screen, then connect the RM 700 to PC, and DELETE the ENG_F.SND from SOUND_EU. It should be OK after you disconnect RM 700 from PC and turn it on again.

GOOD LUCK!

May 18, 2008 | Magellan RoadMate 700 GPS Receiver

1 Answer

Impossible to download Version 6


You don't say how the update failed, so it's hard to say what to do next. In my case, I had a bad sector on the disk of my 700, so running chkdsk on it fixed it up and I was able to complete the update.

Feb 05, 2008 | Magellan RoadMate 700 GPS Receiver

2 Answers

Lost sound and audio


i use to own a 700, i advise you to get the new magellan mastreo 4000 or higher,i did my research and the magellan700 roadmate is no longer being serviced.that is what the magellan website has had showed and someone on here also has said it and they start to have alot of problems.i own now a mastreo 4000 so far so good no problems.your choice

Jan 22, 2008 | Magellan RoadMate 700 GPS Receiver

1 Answer

Update V6 for Roadmate 760 will not operate in Windows XP


I too wasted money on the V6 (actually V5.37) updates which were already 10 months old when released. I was told it would include Magellan Tools but it does not. I was told I could add cameras but that's not easy.

Phone support will cost you lots unless you have free calls access as thery can take 20mins to answer AND I too have several unanswered website enquiries plus a failure to follow up on a registered case.

The only way to get a new disc is to contact support in France OR if you paid by credit card file a complaint with your CC company and get a refund - that is not difficult to achieve and will wake up Magellan.

Jan 14, 2008 | Magellan RoadMate 700 GPS Receiver

1 Answer

Up date


Yes - Firmware 6 (5.37) and 'new' maps.. BUT I have had a heck of a time trying to get all the relevant info from magellan - TERRIBLE SUPPORT.

I am now buying a TOTOM GO 720T for less than £300 vs more than £800 that I paid for the Roadmate. The TOMTOM has maps and cameras preloaded and does auto update from a cradle linked to PC.

Bin the Magellan, you won't regert it.

Jan 06, 2008 | Magellan RoadMate 700 GPS Receiver

1 Answer

Magellan 2007 map updates


it just happened with my 800 ,what i did i called magellan i gave them my bad authorization code and 24-48 hrs they will give you a new one by email.but it might be correct code with incorrect version cd,happened to me and they send it overnight with a note saying that they are sorry they gave the wrong disc.but when i put it in it work and download with no problems.so call them up.

Dec 15, 2007 | Magellan RoadMate 700 GPS Receiver

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