Question about Magellan RoadMate 700 GPS Receiver

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Can't get correct update authorization code

I ordered and received Ver 5 update disc for my 700 back in Oct 2007. Paid $105. As of today 2-12-08 I still have not got it updated and working. I've called more than 8 times in the last few months as well as emailed and received case ID's but still haven't been given any correct information that will fix my gps. In fact during the process of trying to update it has erased all the previous maps so at this point it doesn't work at all. Everytime I call they guarantee me that they will get back to me within 48 hrs and that is not true at all. The last call I made was 1-12-08 and I have yet to receive a call or an email. I'm at a lost. Besides get a refund from my credit card. The only thing I know to do at this point is buy another gps and it WON'T be from Magellan.

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  • gavins Feb 24, 2008

    Updated the fimware on my Magellan Roadmate 700 to 3.32 and now I dont have any sound. Anybody have the solution to this problem ?

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Get a new unit like any magellan mastreo series or roadmate 800 ,i had a 700 they start having alot of problems after i did my research on here.i own the 800 and the mastreo 4000 works great.

Posted on Feb 15, 2008

  • dennis
    dennis Feb 25, 2008

    ,i did my research and the magellan700 roadmate is no longer being serviced.that is what the magellan website has had showed and someone on here also has said it.i own now a mastreo 4000 so far so good no problems.

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(This soultion copied from another post worked for me.)

RM 700 lost sound after updating to ver 3.32 from Magellan website. Below is solution that works for my RM 700.

1. Search for the file ENG_F.SND sound on google or yahoo or any search engine.

2. Connect RM 700 to PC, and create folder name SOUND_EU on RM 700.

3. Copy the ENG_F.SND to SOUND_EU folder.

4. Disconnect RM 700 from PC.

5. Turn on RM 700, and go to Option, configuration, language, and choose English.

6. RM 700 will load sound file and turn off.

7. Turn on RM 700, if it keeps showing the initial screen, then connect the RM 700 to PC, and DELETE the ENG_F.SND from SOUND_EU. It should be OK after you disconnect RM 700 from PC and turn it on again.

GOOD LUCK!

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The only way to get a new disc is to contact support in France OR if you paid by credit card file a complaint with your CC company and get a refund - that is not difficult to achieve and will wake up Magellan.

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