If you have a Bissell Carpet Cleaner, and you're machine is not
spraying water on the floor, there are several things that might be
causing this. Here's a list of possible problems that might be causing
the machine not to spray water:
It may be a problem with your
pump belt. Bissell Carpet Cleaners use a belt that powers the pump to
spray solution out. There are also a few other possible issues, but as
a Bissell warranty station, the belt going bad out-numbers all other
Remove the belt access door and inspect the pump belt
to ensure it is not broken, worn or stretched. You may also check the
belt by turning on the power and watching the brush on the bottom of the
machine. If the brush rotates the belt is not broken.
If your belt is worn out or broken, here's a direct link to that belt on our website:Bissell Pro-Heat, Pro-Heat 2 6960W Replacement Pump & Brush Belts
great video that will show you how to check, and replace the pump belt
on your ProHeat carpet cleaner:
How To Replace the Bissell ProHeat 2X
Carpet Cleaner Belt Video:http://www.bissell.com/VideoRating.aspx?id=1555
this was not the problem, here are some other things that you may
- Make sure there is liquid in both the Tank-in-Tank and the
SmartMix bottle. Both tanks must contain fluid or the machine will not
- Check for proper placement of the o-ring on the SmartMix Cap
Insert (some o-rings are detachable and need to fit over the straw;
others are molded to the cap).
- Check for liquid in the base of the machine where the SmartMix
Bottle sits (SmartMix Reservoir). If there is no liquid in the
reservoir, the neck on the SmartMix Bottle may be undersized and the cap
will not make proper contact with the unit. If there is no liquid
present, you will need a replacement SmartMix Bottle.
- Check for the black or red tank gasket on the SmartMix Bottle Cap
and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in
base of unit or has been lost, reattach gasket on auto-load or order new
gasket if appropriate.
- Check the valves on the bottoms of the Tank-in-Tank and SmartMix
Bottle to make sure water/solution will come through when the "x" valve
is depressed. (Bladder or SmartMix bottle may be empty or the valve may
be blocked internally.) Use a soft-bristled brush and hot tap water to
clear any debris. Replace autoload assembly or cap/insert if necessary.
- Check if the small rounded window tabs on the top edge of the
Floor Nozzle are locked in their mating slots on the base of the
machine, and not inadvertently lifting the tank up out of place.
If these suggestions have not resolved the problem you are
experiencing with your machine, you might want take your machine to a
local BISSELL Authorized Service Center. I really hope that this
information was helpful to you. If you find what's wrong with your
Bissell and have specific questions about how you can fix it, please
just let me know and I'll be happy to walk you through step by step to
fix any problem you may have on your Bissell.