MY SCREEN WOULD TURN VERY WHITE AND BLURRY THEN IT WOULD GO NORMAL NOW ITS STUCK ON WHITE BLURRY STILL ELIGIBLE AND RESPONSIVE TO TOUCHSCREEN DOES SOME ONE KNOW IF ITS DUE TO HUMIFITY OR SOLDER THATS GONE BAD THANKS
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this is a sw boot up screen. this is what the screen will look like with no sw on the device, so you guessed it....the download was unsuccessful and corrupted the firmware.....if you tried to reinstall the sw again, and it does not work, you might need a new phone....contact t-mobile to do that.....OR, you can try to do a master reset by pressing the sw keys.
to do that, turn off the phone, and press and hold the soft keys (buttons located beneath the touch screen that have the lines on them on top of the green call button and the red end call button).....while holding these down, press the power button for 3 seconds and release the power button.....all this time you are holding those soft keys down....the phone SHOULD turn on and go to a black screen with white writing.....at this time you can relase the two buttons......press the green button and reset. if this does not work.....my friend, you need another one......good luck!
I would call them at 1-800-t-mobile to make sure your service is set up correctly (if it isn't it may explain why it takes so long to locate the network) or you could use their customer care site at http://www.t-mobile.com/Contact.aspx to find a store that will replace/repair it for you.