Question about Hitachi 50V500 50 in. HD-Ready LCD Television

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Blue Blob on big sceen is growing

I have a three year old 50 inch projection TV with a Blue Blob at the top that appeared about one month ago is is continuing to grow. While the TV was under warranty we did have the bulb and motherboard replaced as well as have a techniccian come out and fix the red screen issue. I would prefer to try and fix this myself as repair costs seem high. Any help would be appreciated. Thanks in advance...

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  • Jonathan Martinez Feb 13, 2008

    Is this something I can replace myself?

  • kpmoore1 Feb 13, 2008

    I has a small "bloom" at the top center of my 54", approx. 5" x 5". Then my bulb blew and I replaced it myself. Since then, the bloom is now about 12" x 12", covering most of the center of the screen. I do live in Cincinnati.

  • Jonathan Martinez Feb 13, 2008

    I am not the handiest person in the world, but am very good atfollowing directions. I will start with the websit given and aquire a compatable light engine. Unfortunately I live in Fort Worth Texas. Thanks for the input.

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You have a defective light engine and you do not need to buy a the part at all...refurbished or new. Hitahci will replace it at their cost. Here is what you need to do...just went through this. Call Hitachi's customer relations department at 800-654-7013 and tell them that you have a defective light engine. They will act like they've not heard of this but they have. They will give you the names of some certified dealers in your area. Once the tech comes to your home and confirms that it's a bad light engine, call Hitachi back and they will send a new light engine to the dealer. The dealer will call you to set up a day/time to come out and intstall.

Here's the deal, Hitachi will cover this expensive part (cost $1500) but it you're not under warranty, you will have to pay for the install. Our install was $400 but others on this site have paid around $200. Please do not let anyone tell you that you have to pay for this part. Deal directly with Hitachi. They have not recalled this part but they are replacing it for free..brand new and not refurbished. All you pay is the install. Also, deal only with customer relations and not customer service. The 800 # I listed is directly to Hitachi customer relations department. Good Luck!

Posted on Feb 14, 2008

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Sounds like the light engine is going out.

Posted on Feb 13, 2008

  • Nick Newman Feb 13, 2008

    Yes. You might be able to get a rebuilt on from www.vancebaldwin.com There is a lot to it. It would depend on your ability to work on things. It will take you aprox 2-3hrs to replace. If I can help you in any way let me know. You dont live in Cinti, ohio by chance do you?

  • Nick Newman Feb 13, 2008

    Let me know if I can help.

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You have a defective light engine and you do not have to be under warranty for Hitachi to replace this part. We just went through this and here's what you need to do. Call Hitachi's customer relations department at 800-654-7013 and tell them that you have a defective light engine. They will act like they've never heard of this problem but they have. They will give you the names of some certified dealers in your area to call. Once a tech comes out and confirms that it's the light engine, call Hitachi back and they will send a brand new light engine to the dealer and Hitachi will cover the cost of the part (cost $1500).

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Here is what you need to do...just went through this. Call the Hitachi customer relations department at 800-654-7013. Tell them what the TV is doing and that you have a defective light engine. They will act like they have no idea what you're talking about but will give you some names to some certified dealers in your area. Have a tech come out and once they diagnois the problem, call the customer relations department with Hitachi back and all of a sudden, they will be aware of the problem and will call the dealer directly to confirm that it's the light engine. Once they confirm it with the dealer, they will send a new light engine directly to the dealer at their expense (part cost them around $1500). The dealer will call you to set up a date/time to come out and install it. Our install was $400..worth it to us because we paid $3600 for the 60" set 3 years ago. Once our light engine was replaced,the TV is like brand new.

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