Question about Microsoft Xbox 360 Console

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Xbox giving white page

I turn my x box on just fine, but then when i put the cd in there, it says: To play this disc, put it in an x box 360 console, when it was already in it. So i don't really know what to do, and i tried other discs to see if it was the disc, but it wasn't the disc... so is my x box 360 messed up?

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  • skippy8 Feb 13, 2008

    i turn my x box on just fine, but then when i put the cd in there, it
    says: To play this disc, put it in an x box 360 console, when it was
    already in it. So i don't really know what to do, and i tried other
    discs to see if it was the disc, but it wasn't the disc... so is my x
    box 360 messed up?

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1 Answer

Its screwed

Posted on Feb 13, 2008

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X-box 360 screen says " to play this disc put in xbox 360 console"


That might be something related to your Xbox 360 console itself or the disc you are trying to play on, so first have a look on the Xbox 360 game disc itself and check whether there is any kind of scratches or flaws on it.

If you find a scratch or a flaw on the disc that seems to be the reason and just to check it you can put any other game in your Xbox 360 console and try it once more, if the other game is working fine that definitely assures that it's a fault with the game disc & check on the scratched discs page on our web site for more information about the reason for this issue to occur.

In case there is no scratch or a flaw on the game disc try the following steps:
1- With no discs in the disc tray, go to the System section on the dashboard.
2- Select Console Settings.
3- Select Start Up.
4- Make sure it is set to Disc not dashboard.
If it is set to dashboard, select Disc and try the game again. It should work.
If is already set to disc or you tried setting it to Disc and still not working try the following steps:
1. Just clean the disc & put it back in your Xbox 360 console and see whether it's going to work again or not.
2. If it's still not working try also another discs to know whether it's an issue with the actual Xbox 360 console then or not.
3. If the other discs work fine you can try it then without the hard drive because it might also be something related to the hard drive.
4. If it is still not working so this game disc would be for sure faulty and you have the right to exchange it from the retailer you bought it from as it's not scratched.

In all cases if other game discs are giving you the same error message "To play this disc, put it in an Xbox 360 console" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Aug 29, 2009 | Microsoft Xbox 360 Console

1 Answer

X box 360 will not play 360 games Get standard page telling me if I wish to play game put in an x box 360 console. ??


Try cleaning the disc, making sure there isnt any dust on it or any scratches on the disc which can hinder the lens from recognising the disk, ive had this problem alot.
jon

Aug 12, 2009 | Microsoft Xbox 360 Console

1 Answer

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Make sure discs are not scratched. Try cleaning the discs using rubbing alcohol and a soft cloth.

Jan 31, 2009 | Microsoft Xbox 360 Console

1 Answer

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this usually happens to bad/damaged/dirty game disks. try cleaning the disks. if that doesn't work, contact microsoft via xbox.com/support.

Jan 31, 2009 | Microsoft Xbox 360 Console

1 Answer

When i put a game in and play for a minute then it says this disc is unreadable turn off console. i did that and it still says the same thing


CHECK THE DISKS FOR AND WHITE MARKS.
IF THERE ARE WHITE MARKS ON THE DISK THESE ARE LASER MARKS FROM THE XBOX 360 BEEN MOVED WHILE A DISK WAS PLAYING IN THE CONSOLE.

IF THERE ARE NO MARKS ON THE DISK UR CD LENS NEEDS CLEANED. IF U HAVE DONE ALL OF THE ABOVE AND IT STILL DOES THE SAME THING UR XBOX 360 MAY BE FAULTY.

GO TO WWW.XBOX.COM
AND CLICK ON THE SURPPORT LINK

Dec 11, 2008 | Microsoft Xbox 360 Console

1 Answer

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Hi

Are you using a modded Xbox 360 console?, if not then the disc you are trying to play is probably a copied Xbox 360 disc which would not work on an original Xbox 360

Regards
KreativeGeek

http://gamingbox.wordpress.com

Aug 30, 2008 | Microsoft Xbox 360 Console

1 Answer

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the disc is broken look at it closey for scartches are look for a big ring around the disc. then clean the disc.

Jun 19, 2008 | Microsoft Xbox 360 Console

1 Answer

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This could either mean that your discs are corrupt, or something is your with your drive lense. Contact XBOX customer support for more help/info.

Customer support: 1-800-4MY-XBOX

Jan 11, 2008 | Microsoft Xbox 360 Console

1 Answer

XBOX 360


Try using a cd lens cleaner in the XBox 360 dvd drive, and make sure the game cd does not have scratches.

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