Question about Casio G''zOne Type S Cellular Phone

2 Answers

Casio Gz one external buttons

I chose this phone for it's durability. Unfortunately my sacrafice is that the external buttons are constantly turning on/off the exteranal speaker and the ringer is constantly being turned off. I have a couple of friends with the same complaint. Is there a way I can disable these external buttons.

please contact me at thompson.c@verizon.net

Thankyou
Chris Thompson

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  • crit Feb 14, 2008

    I have already considered removing the internals for the buttons on this unit. My concern is that this may violate the water tight integrity of this unit.

  • crit Feb 14, 2008

    The buttons aren't defective, they are just poorly located on the phone.

  • crit Feb 15, 2008

    looks like I am stuck with the problem. The phone is brand new. I would consider a different model but this was purchased by my employer so the best that I can hope for is that enough people complain about this problem and a software update is made available

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  • 4,102 Answers

Hi its bad news im afraid these cant be turned of not even using the software to reset the phone on to reprograme it the button fails due to the pressure on the pads getting weaker and then it constantly keeps making contact with the buttons see next post

Posted on Feb 12, 2008

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  • paul proctor Feb 12, 2008

    If like jmorgan says you have warranty then go for his sollution other wise the only option you have to disable the buttons is buy removing them that is as long as you can operate the phone the way you need to without these buttons i have myself removed buttons with this problem on samsung phones but i didnt need to use these buttons as they just adjusted the ringer volume and turned it on and off

  • paul proctor Feb 14, 2008

    Hi sorry be a while but just come back and got online just.
    The problem you have with taking phones apart is that the phone needs to be taken apart in order.
    The screws need to be undone in a certain order and the same putting back together getting this wrong could warp the board.
    If the phone isnt that old and you have warranty left or even if your paying a contract if you have any of these then you might get an exchange if you told them it was faulty.
    You dont need to tell them the buttons are a problem unless they are actually faulty you could say something like the phone keeps freezing all the time saying this might get you the chance of an upgrade or even a different phone.
    But if u can cope with the phone or can in anyway take it back then please dont take apart as you could damage it further as they are difficult to take apart and the same putting back together.
    Dont even think about taking the phone apart if you are unsure if you can do it properly and also removing the buttons will break the seal and the phone would no longer be water proof so it is a big risk doing it.
    But this is the only way you can disable the buttons and stop them from working.
    I mean say you left the buttons in and just placed something behind them like small piece of paper then you might still break the water tight seal as im not 100% sure that the seal remains intact when the phone is taken apart as the seal might only seal the first time its fitted together.
    So if you can cope with the buttons or pay line rental or have any insurance or warranty then please dont take it apart dont even take it apart if you are unsure how to because as well as the screws their is going to be several clips running along the sides and top and bottom of phone ok.
    I have checked all the phone software i have and also asked friends and checked online and their is no software that allows you to stop the buttons working.
    Let me know what you want to do ok

  • paul proctor Feb 15, 2008

    Thats probably your best bet make sure you put your complaint in though even complain to your employer tell him you missing calls due to catching the buttons maybe he exchange it for you ok sorry i couldnt offer anymore help but as phone is new their is no point in removing parts unless absolutley necessary

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  • 317 Answers

How long have you had it? Just call Verizon and you can get a warranty replacement if it's been under a year. Sounds like a manufacturers defect to me.

Posted on Feb 12, 2008

  • Peter Burns Feb 14, 2008

    If you do have a warranty, DO NOT disassemble the phone. It will void the warranty.

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