Question about Sony Cyber-shot DSC-W35 Digital Camera

6 Answers

Access Probelm with DSC-W50 camera

I receive "access" error when I turn on my camera. The lens continually tries to open and close. This repeats until I get a message: to power off and restart again. I tried that many times with no success. I change my battery with no success. I changed my memory stick also without any success. I have tried to do a reset, however I cannot get access to any function keys to begin the reset function My daughter had same problem with her Cyber-shot several years ago too, but her camera was unfixable. Is there any way to diagnose this problem. I dont want to spend about $75 to have a Sony authorized dealer tell me that the camera is not fixable (of course the camera fell out of warranty about 5 or 6 months ago). I have also heard that this situation is fixable if you take the camera cover off. Is this true? Thanks. I receive "access" error when I turn on my camera. The lens continually tries to open and close. This repeats until I get a message: to power off and restart again. I tried that many times with no success.I can not use any functions because of that My camera is not even an year old Please help me as i need to go holiday in 2 days Regards Hitu

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  • Stephen Cord Feb 22, 2008

    I had exactly the same problem and our IT guy read that a few sharp blows could fix it. I'd nothing to lose and it did indeed fix it immediately. Hope someone else gets the benefit of this also

  • ddiieeggoo Mar 16, 2008

    The same problem with my DSC-W35. A few hand whacks and it worked!!! No more access error so far... In the first trial the zoom didn't work properly, so some extras hand hits and it worked!!


  • very_sick May 24, 2008

    well im getting the same access error with my cybershot.... is the thing with the blows really true?? does it really works to give it a few hits??

  • anjus May 30, 2008

    I receive "access" error when I turn on my camera. The lens continually
    tries to open and close. This repeats until I get a message: to power
    off and restart again. I tried that many times with no success.I can
    not use any functions because of that My camera is not even an year old
    Please help me as i need to go holiday

  • hashimbatran Jul 22, 2008

    access message

  • lincon692003 Sep 01, 2008

    I receive "access" error when I turn on my camera. The lens continually
    tries to open and close. This repeats until I get a message: to power
    off and restart again. I tried that many times with no success.

  • sonicorporat Oct 08, 2008

    receive "access" error when I turn on my camera. The lens continually tries to open and close. This repeats until I get a message: to power off and restart again. can you help me or guide whats prob.

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6 Answers

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Well well well a simple way to fix it if u r scraed to whack thn tap the lens,menu part ,sides wid a pensil or a pen...bit little harder atlest d cam should get little vibrations well it really works...belive even i had d same problem just after 15days just d previos day to a holiday...thn i just tapped itwid ma fingure n u wont belive it worked...

Posted on Jun 13, 2008

Just tried the bumping, whacking, and it worked for a short period of time then went back to the access message. I guess tapping it each time it gets turned on is gonna have to wrok for now, then I will go back to buying Canon products.

Posted on Oct 22, 2008

Yes i works just tried it on mine :)

Posted on Oct 20, 2008

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I am a helicopter mechanic and I would never whack sensitive equipment---well I whacked the sidewith the strap right when I turned it on and it worked!!!!!!--this thing has been inoperative for at least 6 months--one problem though--the zoom kicked it off line again but after setting it to precision it worked????? could be something--maybe not--thanks for the advise!!!!! I still won't be whacking any helicopters when thay are broken!!

Posted on Feb 29, 2008

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I cant believe ............. i read about whacking ..i thought the camera is not working anyways so y nt try with this but trust me it DID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!and i ready to take pix for my holiday ..hehehe

Posted on Feb 13, 2008

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I receive "access" error when I turn on my camera. The lens continually tries to open and close. This repeats until I get a message: to power off and restart again. I tried that many times with no success. I change my battery with no success. I changed my memory stick also without any success. 

I have tried to do a reset, however I cannot get access to any function keys to begin the reset function 

My daughter had same problem with her Cyber-shot several years ago too, but her camera was unfixable. Is there any way to diagnose this problem. I dont want to spend about $75 to have a Sony authorized dealer tell me that the camera is not fixable (of course the camera fell out of warranty about 5 or 6 months ago).

I have also heard that this situation is fixable if you take the camera cover off. Is this true? 
Thanks.
I receive "access" error when I turn on my camera. The lens continually tries to open and close. This repeats until I get a message: to power off and restart again. I tried that many times with no success.I can not use any functions because of that My camera is not even an year old Please help me 

Posted on Nov 12, 2008

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  • 34 Answers

SOURCE: Access problem with DSC-W50

It's a problem with the lens. Usually, the internal focus lens jams up, or is out of alignment. It has to be opened up to be fixed, and the lens might have to be replaced. Occasionally, you can give the camera a good whack in your hand while it's powering up. Just be very careful not to hit the lens, or the LCD; as they can be permanantly damaged. Hit it with your palm on the corner, or edge. Also be sure the camera doesn't fly out of your hand...then it, or something will break, obviously.

Posted on Sep 06, 2007

SOURCE: Sony Cyber-Shot (DSC-W50) Access Problem

I had the same problem with my Sony DSC W55 camera and pulled the front lense smothly and its start closing the lense normally.

I did this when the camera was switched on mode.

Please don't try with force.

Posted on Apr 02, 2008

SOURCE: Access Probelm with DSC-W50 camera

Just figured I would add my experience as well. No amount of whacking worked for me, so I used pliers and pulled the lens all the way out while it was powering up and that worked for me.

Posted on Apr 21, 2008

  • 1 Answer

SOURCE: Access Probelm with DSC-W50 camera

abrakati,i have the same problem,still unsolved.however,to access the menu i depressed the button to view 'shots' taken.while in that mode i was able to access the menu but resetting did ****.i still get the same malfunction.chris.

Posted on Jun 04, 2009

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1 Answer

Access Probelm with DSC-W50 camera


abrakati,i have the same problem,still unsolved.however,to access the menu i depressed the button to view 'shots' taken.while in that mode i was able to access the menu but resetting did ****.i still get the same malfunction.chris.

May 27, 2009 | Sony Cyber-shot DSC-W35 Digital Camera

1 Answer

Turn on but not working


Most all cameras have a "FORMAT" mode that is accessable through your MENU options. Find It and try RE FORMATING YOUR CAMERA. You may lose stored images but it will reset the Camera back to Factory settings. Good Luck

Oct 09, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

I receive ''access'' error


The "Access" will stay there until your camera passes it's self lens test. The test runs 3 times, then gives up with an error message. The cause of this problem is most likely a grain of sand somewhere in the lens. Only a camera tech could possibly ever hope to find it. Replace the camera lens.

Nov 12, 2008 | Sony Cyber-shot DSC-W35 Digital Camera

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Cyber-shot DSC-W50 Camera help


When i turn my camera on, the lens try to open but it dosen't.It gives me error message 'access' then it says turn off the camera then on, and when i do that nothing changes,help.

Sep 29, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Digital Camera Fault


ACCESS error could happen when lens gets stuck but if it happens when lens moves back and forth without problem it usually means that where the lens assembly plugs into main system board connection is loose. These connections are held in place by a very small thin fragile plastic clip and a few drops could be enough to snap it but not do any other noticeable damage to camera. Camera would need to be opened to see if clip is broken or maybe cable just needs to me reinserted. Either way only open camera if no longer under warranty and you are somewhat handy

Mar 20, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Lens gone crazy pops in and out repeatedly


sounds dumb, i've had similar issues when accidentally taking the memory card when the camera is powering up or down. have you tried to reset the camera with/without memory card?

Jan 07, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

The soluction not working


Tap side of camera with base of hand with 2 or 3 sharp taps.  Then turn camera on.  Problem should be solved.

Oct 18, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

This soluction not working


Hi REYPERLA

I`m afraid resetting the camera will not work. The camera has a lens problem and is therefore giving the error.

Contacting your nearest Sony service centre is your only solution.

Sorry about the bad news : (

Dawiem

Oct 18, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

3 Answers

Access problem with DSC-W50


It's a problem with the lens. Usually, the internal focus lens jams up, or is out of alignment. It has to be opened up to be fixed, and the lens might have to be replaced. Occasionally, you can give the camera a good whack in your hand while it's powering up. Just be very careful not to hit the lens, or the LCD; as they can be permanantly damaged. Hit it with your palm on the corner, or edge. Also be sure the camera doesn't fly out of your hand...then it, or something will break, obviously.

Sep 06, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

4 Answers

Sony Cyber-Shot (DSC-W50) Access Problem


did you try to reset the camera or call sony?

Aug 31, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

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