I received this second hand and it is missing the part that snaps into the carrier to hold the baby in place (the straps are there, just not the piece). Is there somewhere I can order a replacement part?
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Open the carseat harness and have the carseat in front of you so you\'re looking at the seat. Slide the shoulder harness pads down the length of the harness and off over the harness clips. Unzip the footmuff and place it into the seat and thread the harness through the holes at shoulder and crotch position. Replace the shoulder harness pads onto the harness. You can now place your baby in, do up the harness + tension correctly, then zip up the footmuff to keep baby cosy.
If you\'re still using the headhugger/lumbar support wedge this can be used underneath the footmuff.
Due to the safety implications of the carseat harness being incorrectly fitted if the harness has been completely removed from the carseat shell it would need to be sent to engineers for them to re-fit the harness. What country are you in we can direct you to the appropriate customer care team to arrange this.
Hi Beth - First open the footmuff, and set the carseat down on the floor in front of you so you're facing it. Take the harness pads and ****** pad off the harness straps and place the footmuff into the carseat. Pull the harness straps through the holes in the footmuff and press the back of the footmuff into the curve of the carseat. Replace the harness pads. You're ready to go! When you use the carseat, simply put baby in and do up the harness as usual, then do up the footmuff for cosy, safe travelling.
Here are Genkihouse Sling instructions - I tried to attach scanned copies of the instructions, however it exceeded the file size limit:
For front use
Hold your baby close to your chest
Still holding baby close to your chest, grab sling and place over baby - Genkihouse logo facing away from you, arrange baby's legs through leg openings. Alternatively, you can lay the sling on a change table with logo facing down, lie baby on top and put legs through leg holes then lift the baby and the sling onto your chest.
Still holding baby close to you, place sling straps over your shoulders.
Reach behind with one arm (still holding baby with the other) and firmly take the strap from behind opposite shoulder. Your other arm still holds the baby and sling.
Thread the strap through D ring with one hand whilst your other hand still holds the baby.
Simply 'hook' the strap through the D ring with your index finger.
Do not change hands at this stage.
Tension strap backwards - away from your back and don't let go.
Feel the baby's weight now firmly supported by the sling at your waistline.
As you continue to hold the same strap reach behind with the other hand and thread the second strap through its D-ring. The straps should criss cross over your back.
Bring straps together, adjust tension to suit and tie a secure knot in the middle of your back.
Check the position of the baby - you should be able to kiss his/her head.
Baby can also face outwards when he/she gets older.
Hi - If it is an infant carrier Group 0+ carseat it must never be installed facing forwards. It is designed as a rear facing carseat to keep your child safe in the event of an accident. Always install a carseat according to the instructions.
Anytime your carseat is missing part or incorrectly assembled you should contact the manufacturer. There should be a number located on the back of the seat. If not google the company and contact them directly. Most of the time they will send you the missing part. If your child is too big for the seat they will also let you know and could be able to send you a bigger harness kit. You may end up paying for it but you could also get it free of charge
ON THE BACK OF YOUR CARSEAT ARE 2 METAL LATCHES ON EACH SIDE. REMOVE ONE BE PUTING THE STRAP THROUGH AND ADJUSTING IT TO YOUR CHILDS FIT.YOU COULD ALSO PUT IT THROUGH A SECONDARY HOLE IF YOUR CARSEAT HAS ONE TO PROPERLY HOLD YOUR CHILD SAFELY.LET ME KNOW IF I WAS ANY HELP...