Question about Microsoft Zune JS8-00001 Digital Media Player

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Screen went blank

Suddenly my zune player stopped playing songs and got struck. It's not getting detected in my laptop neither its getting switched on completely. I can see the folders faintly. Tried to switch it off. It doesn't switch off.

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  • Anonymous Feb 21, 2008

    restart

  • monkey145 Feb 23, 2008

    well, i was just using my zune when all of a sudden it goes dark and stops working. i can still faintly see the screen but no matter what i do, it will not work. When i plug it into my computer it will not register it or anything!

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Well, in some cases maybe you have forgotten that your Zune is not properly or completely charged,, that happens because your player doesn't have sufficient power to start up,, so,, if your trying to use it,, always be sure to charge it fully first before using it,, try to move the hold button,, then hold the play for 5 seconds,,..

Posted on Feb 18, 2008

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I have a zune 120 mb. It shows it is playing a


First off. i think you mean 120gb.

Secondly, Here are just a few different suggestions.
1) Make sure its not muted on your zune
2) Some headphones have a volume switch on them so if yours have that switch, turn them up.
3) Try a different pair of headphones.

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MP3 player -Zune not working


Just reset the Zune by holding the left button and the up portion of the center control continuously until the screen goes blank. Release both and the unit will reboot.

Here's a Youtube showing the process: http://www.youtube.com/watch?v=8BqqlDwtYbQ

If this doesn't work, contact MS to get a warranty replacement.

Assuming it does work, be sure to check that you have the latest version of the Zune SW as new units are usually several versions old and updating your unit will make it more reliable in my experience.

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1 Answer

My zune red 8 gb screen went blank and it plays the music but now i can't see what songs are playing or watch my videos. how can i fix it?



Something may have been attached badly on the inside of the Zune. Unfortunately this is a factory related problem. Is it still under warranty? You should send it in for a replacement.

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3 Answers

Zune screen is black and won't charge


you could have a bad charging cord and also you can try to turn the hold button on and off that sometimes works

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1 Answer

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I think your music got corrupted so you have to download them again

Nov 22, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

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Go to settings in the top right portion of the Zune software,
Click Device update, make sure it's up to date, then install games.

Darndest thing, but it worked for me. :)

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1 Answer

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unlock zune. click the back button like ur going to menu. and hold it. then on the circle thing hold the up button like u want to go up songs hold both and zune restarts. and ur good.

Jun 06, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune


To reset the zune you must press and hold the back button and the top part of the zune pad. Other parts of the zune pad will not work.

When plugging the zune into your PC does the PC detect it (device manager -> portable devices). You should hear the ding sound of hardware connecting.

If it is connecting to the PC and is not detected by the software than it is likely a permissions problem. Right click the software icon and choose run as administrator.

If it is not detected by the PC than check your usb cable and make sure your zune is charged and not frozen.

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