Question about GE GTS20ICNCC / GTS20ICNWW Top Freezer Refrigerator

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Fresh food compartment is freezing G.E. mdl# GTS201CNWW

Fresh food compartment thermostatset at <2, fresh food compartment temp is +40f. Vegetables in crisper drawer are frozen.

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5 Suggested Answers

22yooper
  • 828 Answers

SOURCE: Vegetable crisper drawer problem with food freezing

Absolutely lower the setting.

Posted on May 21, 2008


  • 1 Answer

SOURCE: Vegetable and fruit crisper drawers freezing foods

I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!

Good Lucak!

Posted on Feb 11, 2009

  • 531 Answers

SOURCE: Amana BRF20 - freezing in fresh food drawers

check your door not closing stay (ajar)

Posted on Apr 01, 2009

  • 1 Answer

SOURCE: Amana Bx22s5W freezes food in the crispers

I've had the same issue with an Amana BX21TL. In my case, the problem was that the various air flow adjustments were all directing the cold air to the bottom of the fridge, underneath the vegetable crispers.

What I've done to fix this was:
1- Made sure there was a tight seal between the vent opening at the back of the fridge (at about mid-height) and the rubber/plastic duct that directs air to the meat/cheese drawer.
2- Made sure that the adjustable opening at the back of the meat/cheese drawer was fully open.
3- Made sure that the adjustable opening at the back of both vegetable crispers were fully open.

Hope this helps.

Posted on Aug 10, 2009

omaharox
  • 161 Answers

SOURCE: Freezing in left crisper drawer.

If you have had a DOE upgrade the fix is availiable from LG
Here is the service buliten # CREF20090877.
Contact LG @ 1 800 243-0000 for repair.

In the mean time remove crisper dware and look on the back wall of the ref. you will see a dime sized hole on the center tower. Cover the hole with tape and reinstall crisper.

Posted on Jan 20, 2010

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1 Answer

Why do my vegetables freeze


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Our Amana afi2538aes is doing the same thing. Had a repairman out. He called tech support at Amana. They had him adjust the "thermistors" but it is colder than ever running at 28-30degrees in the fresh food compartment despite being set at 46 degrees. Tech support also recommended installing some sort of "ice bin seal kit to take care of the problem" according to our invoice from repairman. Repairman was told that the ice bin in the fresh food compartment puts cold air out (to keep the ice frozen) which freezes the food in the fresh food compartment. I called Amana and the rep I spoke to said he couldn't find record of this being a problem with the model but tech support told our repairman "we've had a lot of problems with this happening."

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Hotpoint fridge freezer freezer ok but fridge not working temp is always 21 degrees tried to set to 4 degrees but just keeps going to 21 freezer is fine -22 degrees


Merv -

Most manufacturer's fridges are designed for 34 degrees F in the fresh food compartment and 0 degrees F in the freezer compartment. Setting the fresh food compartment to a value lower than 32 degrees will freeze any moisture in foods, fruits and vegetables and freeze water in juices and other beverages resulting in broken containers, exploding cans, etc.

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Have Sub zero side by side 561 Why does the temperature control not increase the cooling of the refrigerator? The milk and vegetables are spoiling.


The fresh food compartment is cooled by air being blown from the freezer compartment into the fresh food compartment. Something is restricting that air flow which causes your fresh food compartment to stay warm.

There is a panel, or door if you will, that separates the freezer and fresh food compartments. The freezer temp control determines how much cold air is allowed to escape into the fresh food compartment by opening or closing this panel.

If the panel is restricted from moving (stuck closed, for example), the freezer will get VERY cold while the fresh food compartment will be warm.

Try thoroughly defrosting the refrigerator. Possibly an accumulation of ice is preventing the panel from moving and/or is restricting air flow from the freezer to the fresh food compartment. It's a free fix and may solve your problem altogether.

If that doesn't help, or helps only temporarily, you may have a problem with panel itself or the linkage that connects it to the control mechanism. Unless you're skilled in appliance repair, checking and repairing these components will require the help of a service technician

Hope this was helpful. Good Luck.

Aug 28, 2009 | Refrigerators

1 Answer

We have a ge side by side and the refrigerator is freesing stuff. the model number is GSS25X SNA BS


Is it all areas of the fresh food side that are freezing your items, or is it the drawer area?

There is a direct connection (on my GE side-by-side, at least) between the freezer compartment and the drawers in the fresh food compartment. The size of the connection is controlled with a wheel or a slider. This could contribute to freezing in that area of the fresh food compartment.

Otherwise, it could be the temp sensor(s) in the fresh food compartment. If the computer thinks the temp is too high in the fresh food compartment, it will continue to cool.

It could be a problem with the motorized door that connects the freezer compartment to the fresh food compartment, located at the top of the dividing wall between the compartment. That door should close when the temp in the fresh food compartment is cold enough. If that door mechanism has failed, is disconnected, or otherwise blocked in the open position, cold air from the freezer compartment will continue to circulate into the fresh food compartment.

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f80c12a.jpg84a9adf.jpg

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