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Vista Cannot get my new laptop to communicate with my printer .I have tried all the error messages unplug cable etc.

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  • Anonymous May 24, 2008

    unale to connect my printer with vista

    not compatable how to make it compatable

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I had a printer that was about 4 years old , and bought a computer with vista on it just recently. When I tried installing my printer it wasn't communicating with my computer. What I found out is that my printer wasn't compatible with my vista, something it had to do with the driver. I even tried downloading a driver so that it would be compatible with my vista,but that still didn't work. So I had to buy a new printer and it works fine.I did everything to get my printer to work with my vista, but nothing worked. I worked on it for like 2 weeks. I hope that I made some sense. I hope it works out for you.

Posted on Mar 24, 2008

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Have you tried turning off your firewall?
That may be the issue.
FIrewalls will block printers. Can you ping the printer and not print to it?

Posted on Feb 12, 2008

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1 Answer

PC cannot send data to printer error on toshiba message help!!!


Unplug the printer from power, and from the computer. (FROM the computer, not from the printer)

Open the printer as you would for replacing ink cartridges. Close it.
Plug into computer. Plug into power. (In that order)
Turn printer on.

This procedure resets the printer, and clears Error Codes.

It may be that the USB cable from computer to printer was loose; or it is bad.
You may also have lost Drivers.

Driver: Small piece of software that allows the Operating System to communicate with a device.

Printer is the device in question; Windows XP, Vista, 7; is the O/S.
Try the above first, then we will reinstall the drivers.
Post back in a Comment.

Also; what is the error message. Write it down. (I know. It comes across the display like a ticker-tape )

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Try TOTALLY unplugging the printer. Power AND input cables. Reboot the computer and reconnect the printer. Some printers hold errors until all sources of power and communications have been cleared.

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Sounds suspiciously like a Windows problem to me. It may be worth trying to reinstall the printer. Delete the old one in 'Printers', and then reload from XP or Vista, or shove the printer CD-ROM in and reinstall.

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Are you running Vista 32 bit or 64-Bit?

Please install the printer first before plugin to PC and then try.

Let me know the result and exact error message if coming any.

Regards
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SuperPen (Wizcom) does not Communicate with PC


Just bought the pen and I've got the same problem. I've tried 2 PCs, one with XP SP2 and the other Vista (using Vista driver from Wizcom). Both give me the same "cannot communicate with Pen" error message. I've double checked every recommendation I could find on Wizcom's website and the internet, but looks like either the cable or pen is faulty. Would be good to know if the new cable they're sending you fixes the problem.

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