Question about Visioneer OneTouch 8100 Flatbed Scanner

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8100 Visioner conflicts with Vista

I worked with the scanner 8100 Visioner One Touch using Windows XP. When I bought a new computer with Windows Vista I couldn't install this scanner. What is your advice?

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  • Anonymous Apr 13, 2008

    I have the exact same problem.

  • edenwrites Feb 09, 2009

    Link to the download does not work..........where else can it be found.

  • Anonymous May 06, 2009

    The links on the Visioneer official page don't work. I have the same problem. My Visioneer One Touch 8100 Scanner does not work on Windows Vista 32-bit and I want to upgrade the drivers to Visioneer OneTouch 9420, but it seems that nobody has working links for this driver download. HELP!

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Verified to work with Vista Home Premium x64 (should work for x32 as well):


1. Make sure your 8100 is unplugged.


2. Go to Visioneer's website and download drivers for the OneTouch 9420 scanner:

http://support.visioneer.com/products/home/9420/downloads_1.asp


3. Install the drivers. Nothing will work... yet, don't worry.


4. Now plug in your 8100. You'll get a message saying that Vista wants to find drivers. Select "Ask Me Later" or just cancel.


5. Next, open up Control Panel and then Device Manager. Find your 8100 in there (probably listed as "Unknown Device") and then right click on it and say "Update Driver Software". Now click "Browse My Computer For Driver Software" then "Let Me Pick From A List Of Device Drivers On My Computer".

6. Scroll down to "IMAGING DEVICES" then find Visioneer, then you should see the "Visioneer 9420" driver. Select it. You'll get a warning from Vista, but continue anyways. That's it... everything should work.

Posted on Mar 05, 2008

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I just wanted to add that I've been trying to get my Visioneer 8100 One-Touch scanner (that I purchased well over 12yrs back) to work with new OS of Win10 64-bit. The above instructions for installing the 9420 driver worked for me. This was the 6th or 7th thing I'd tried and was gonna be the last. I was so frustrated after doing every poss thing in my power- to no avail. I tried this as a last resort and to my surprize- it worked. Thank u VERY, VERY kindly.

Posted on Jul 28, 2016

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The same solution of using the visioneer 9420 one touch scanner works with a 32 bit processor. Visioneer has both the 32 and 64 bit downloads on its web site.

Posted on Nov 07, 2008

  • gorrou Nov 07, 2008

    Correction: I should have said that the same solution of using the visioneer 9420 scanner DRIVER works to drive the 8100 scanner on a 32 bit vista system.

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Install PaperPort as usual.
Open the Vista Program Compatability Wizard. Install the 8100 driver using the Wizard. I chose the XP Service Pack 2 emulation. Works just fine.

Posted on Sep 20, 2009

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