Question about Visioneer OneTouch 8100 Flatbed Scanner

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Scanner doesn't work with Windows Vista

I worked with the scanner 8100 Visioner One Touch using Windows XP. When I bought a new computer with Windows Vista I couldn't install this scanner. What is your advice?

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  • 3 more comments 
  • vladgrizzly Mar 15, 2008

    I installed till the end. But I cannot work with the program. "Paper port" is empty in the programms list. And I cannot start from C:\Program Files\ this program too.

  • ananamuse1 Oct 25, 2008

    Is there any workaround that can enable me to use my Visioneer 8100 scanner with my new Vista computer?

  • Anonymous Nov 25, 2008

    My 8100 on myXP worked fine. Now it says that MIcrosoft can't find it. I re-installed but does not help. It now says it is not connected. Someone told me that Microsoft updates has screwed up the operation. HELP

  • killertiller Jan 06, 2009

    tried to download 9240 driver - didn't open

  • Anonymous Feb 03, 2009

    I have the same problem. My Visioneer One Touch 8100 doesn't work with Vista and there is no driver made for it. End of life???? you betcha... I should have converted back down to Win XP when I was considering it...

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Unfortunately this scanner is at end of life and I do not think you will find any drivers for Vista.

Posted on Mar 07, 2008

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Posted on Jan 02, 2017

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SOURCE: 8100 Visioner conflicts with Vista

Verified to work with Vista Home Premium x64 (should work for x32 as well):


1. Make sure your 8100 is unplugged.


2. Go to Visioneer's website and download drivers for the OneTouch 9420 scanner:

http://support.visioneer.com/products/home/9420/downloads_1.asp


3. Install the drivers. Nothing will work... yet, don't worry.


4. Now plug in your 8100. You'll get a message saying that Vista wants to find drivers. Select "Ask Me Later" or just cancel.


5. Next, open up Control Panel and then Device Manager. Find your 8100 in there (probably listed as "Unknown Device") and then right click on it and say "Update Driver Software". Now click "Browse My Computer For Driver Software" then "Let Me Pick From A List Of Device Drivers On My Computer".

6. Scroll down to "IMAGING DEVICES" then find Visioneer, then you should see the "Visioneer 9420" driver. Select it. You'll get a warning from Vista, but continue anyways. That's it... everything should work.

Posted on Mar 05, 2008

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After downloading the visioneer 9420 driver file (found on the visioneer site, but before installing it, remove your old 8100 driver, then install the 9420 driver by running the .exe file you downloaded from visioneer. Then, use Device Manager, go to -update device drivers and in the listing you should see the 8100 listed. Double click on it, click on -update, go to -browse my computer for driver software, then go to -let me pick from a list, then you should see the 8100 scanner appear, click on it, click on next, and then it will install the 9420 driver. My 8100 is working great on a vista system. Don't get rid of that scanner! It works!

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I have a 9320 One Touch Scanner and can not find the drivers for Vista. This is creating much frustration as I had purchased the scanner new and can not use it. If possible please point me on where to...


System Requirements PC Microsoft Windows 98 SE, 2000 Professional, ME, XP:
Pentium Equivalent Processor or Higher
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200 MB of Available Hard Disk Space
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Verified to work with Vista Home Premium x64 (should work for x32 as well):


1. Make sure your 8100 is unplugged.


2. Go to Visioneer's website and download drivers for the OneTouch 9420 scanner:

http://support.visioneer.com/products/home/9420/downloads_1.asp


3. Install the drivers. Nothing will work... yet, don't worry.


4. Now plug in your 8100. You'll get a message saying that Vista wants to find drivers. Select "Ask Me Later" or just cancel.


5. Next, open up Control Panel and then Device Manager. Find your 8100 in there (probably listed as "Unknown Device") and then right click on it and say "Update Driver Software". Now click "Browse My Computer For Driver Software" then "Let Me Pick From A List Of Device Drivers On My Computer".

6. Scroll down to "IMAGING DEVICES" then find Visioneer, then you should see the "Visioneer 9420" driver. Select it. You'll get a warning from Vista, but continue anyways. That's it... everything should work.

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If you got this scanner to work with Windows 98, the scanner is an antique. New scanners are so much better, my first suggestion is to get a new scanner, one that works with Vista as well as XP. It will have all new software that comes with it. Otherwise you could purchase, new software such as Nuance Easy Media Creator 10 Suite, right now you can get it with Paperport 11 added in for FREE. However consider the cost of a new scanner, versus the cost of buying new software only, and running it on the old scanner.

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