Question about Maxtor OneTouch III Mini Edition 120GB External USB 2.0 Portable 120 GB IDE Hard Drive

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Maxtor One Touch III mini ext HD 120 GB

Maxtor unit will not ID itself on the new computer I bought,HP s3123w,I am equipped w/ Vista instead of XP

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  • Anonymous Mar 20, 2008

    i have the same problem with mine too. only ive got xp

  • dunn2331 Jun 10, 2008

    My new Vista computer recognizes it - says it is working properly, but it is not and I can't open the program to fix it.

    Can anyone help?

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If you go to the Maxtor driver page for Vista drivers for this product, scroll to the last one, and it says it cnn be used for Vista AND for other OS where the original driver (on the mini drive) has been eradicated! a 256MB download = downloading at the moment and will let you know if it works! OT3_Mini_Vista_Zip

Posted on May 03, 2008

  • anniek123 May 03, 2008

    Ok, second installment. I downloaded the file, installed it and the drive still was not recognised. Then I tok the USB cable out of the multiple USB port addon, put it into one of the USB ports on the conputer directly, and it worked. Before this I had checked Device Manager for a yellow coded generic USB whatyamaycallitt, and deleted it (The computer was not recognising the drive, saying it would not start - Code 10)



    Funny, an older computer had no problem with it, didnt have to instal anyhing, just complained feebly that it would work faster with a USB 2.0 port!.

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I am not sure what model you have but the Maxtor hard drive downloads site has many system drivers, original software and Vista driver updates. The site is located at:

http://www.seagate.com/www/en-us/support/installation_assistance/installation_instructions/external_drives_&_personal_servers/ot3

If that does not work contact Seagate (they own Maxtor) at 1.800.SEAGATE (1.800.732.4283).

Posted on Feb 25, 2008

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Just got new computer w/vista. Cant download maxtor software


Hi,

Try this link. It has a software for Vista for your Maxtor drive. Download the ZIP version and install it. Hope this works for you .

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-emc-vista&vgnextoid=b6623428ab622110VgnVCM100000f5ee0a0aRCRD

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Software downloads are available from the Seagate support site. Here is a link to the download page for Maxtor OneTouch III family. It should provide the latest version of all software that came with the new unit.

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-downloads&vgnextoid=35c6069f356d3110VgnVCM100000f5ee0a0aRCRD

Hope it helps!
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1 Answer

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I think you might find this link most useful, from the Seagate Community Forums.

http://forums.seagate.com/stx/board/message?board.id=onetouch&message.id=1973

In short, others have had great difficulty buying Maxtor replacement power adapters, however you can buy a generic 12V, 3A DC power supply for $15-20 from a number of sources. Confirm your actual power requirements by referring to the product label on the drive itself.

Hope it helps,
Mike

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1 Answer

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Software downloads are available from the Seagate support site. Here is a link to the download page for Maxtor OneTouch III family. It should provide the latest version of all software that came with the new unit, including "Updated software to run in Windows Vista. Also can be used in case the original software that was preloaded on the drive has been erased."

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-downloads&vgnextoid=35c6069f356d3110VgnVCM100000f5ee0a0aRCRD

Hope it helps!
Mike

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Try downloading the most recent one-touch drivers for xp that are available and installing those.

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Uninstall the back up software, and choose another or reinstall it.

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If you look at the site carefully you will see a small asterisk near the bottom that says * Windows2000/XP compatible. This seems to apply to several of the available downloads.

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