Question about HP 5590 ScanJet Flatbed Scanner
I have someone using a Mac with 10.3.9 on it and a HP ScanJet 5590. When she tries to scan the software quits on her. We run all the utilites and downloaded the latest drivers and it still does it. Any suggestions besides upgrading the OS?
I would do a manual uninstall and make sure to do the device utility at the end and follow the directions step by step from this link.
Redownload the drivers and make sure they are for 10.3.9 and the full feature software to make sure the right drivers are going to be installed.
Also I would unplug the unit while it is on and plug in directly to the wall to make sure not a power issue. The printer does not share power well and pulls it in large amounts - when it can't get it it throws little power fits and sometimes will not turn on at all or it gives error messages.
Posted on Feb 28, 2008
Forget about the HP software. It's useless in OS X. Get a copy of VueScan and use it instead. http://www.hamrick.com
Posted on Nov 25, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 09, 2010 | HP Scanjet 5590 Flatbed Scanner
Feb 02, 2010 | HP Officejet 6500 Wireless All-in-One...
Oct 06, 2009 | HP Scanjet 5590 Flatbed Scanner
Oct 05, 2009 | HP 5590 ScanJet Flatbed Scanner
Jul 22, 2009 | HP Scanjet 5590 Flatbed Scanner
Jan 12, 2009 | HP Scanjet 5590 Flatbed Scanner
Nov 03, 2008 | HP Scanjet 5590 Flatbed Scanner
Apr 04, 2008 | HP Scanjet 5590 Flatbed Scanner
Mar 18, 2014 | HP 5590 ScanJet Flatbed Scanner
Jan 25, 2018 | HP 5590 ScanJet Flatbed Scanner
477 people viewed this question
Usually answered in minutes!