Question about HP 5590 ScanJet Flatbed Scanner

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HP ScanJet 5590 and OS 10.3.9

I have someone using a Mac with 10.3.9 on it and a HP ScanJet 5590. When she tries to scan the software quits on her. We run all the utilites and downloaded the latest drivers and it still does it. Any suggestions besides upgrading the OS?

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  • sher khan
    sher khan Jan 03, 2009

    i have a a problum istaltation of scanjet 5590 driver

  • sher khan
    sher khan Jan 03, 2009

    I have a problum during instalation of hp Scanjet scanner 5590 plz svl my problum

  • wvicenti Apr 06, 2009

    where can i download the software to reinstall this scanner

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I would do a manual uninstall and make sure to do the device utility at the end and follow the directions step by step from this link.

Redownload the drivers and make sure they are for 10.3.9 and the full feature software to make sure the right drivers are going to be installed.

Also I would unplug the unit while it is on and plug in directly to the wall to make sure not a power issue. The printer does not share power well and pulls it in large amounts - when it can't get it it throws little power fits and sometimes will not turn on at all or it gives error messages.

Posted on Feb 28, 2008

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Forget about the HP software. It's useless in OS X. Get a copy of VueScan and use it instead. http://www.hamrick.com

Posted on Nov 25, 2009

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Use the HP scanjet 5590 software that come with the scanner. There will be an option in the software to scan it up and turning it to a .pdf

If you don't have the CD, you still can download it on the HP's website

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I had the same problem and solved it. I was using HP Solution Centre to run my HP Scanjet 5590 on Windows 7 Pro 64 bit without problems. Then I ran the scanner using Windows Fax and Scan, but didn't like it, so went back to HP Solution Centre - whereupon the scanner was not recognised.
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The first thing I would do is to make sure your TMA is properly attached. Next, make sure your software is up to date and that any applicable patches have been applied.

Next, what OS are you using? What application are you trying to use to scan with? Can you scan from any other application such as word or another graphics program?

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