Question about Brother IntelliFAX 2800 Laser Fax

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Check Paper Hi - The fax machine keeps saying check paper and will not work but there is paper in it and there always was paper in it.

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  • Briansong Mar 12, 2008

    "check paper" will not clear. There isn't any paper jamed in the machine. I opened the covers to be sure the paper was removed. Pressed "Stop", but the machine will not reset.

  • Briansong Mar 12, 2008

    Brother Intellifax 1270 "Check Paper" still appears eventhough there is no paper in the machine. All parts of the machine were checked and the carthridge removed.

  • Leather Head Mar 23, 2008

    paper will not feed to copy or print incomming fax

  • StanScan Apr 21, 2008

    Cannot feed fresh blank paper to print a fax or make a copy. Machine is trying to feed the paper, but makes a loud humming noise for about five seconds, then gives up. Displays paper jam message or check paper message. Paper is in input tray correctly. The noise sounds like something plastic/rubber is trying to turn, but is stuck.



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Check paper can also sometimes mean a jam. Remove the drum unit from the machine and check for a piece of paper inside the machine.

Also with this machines feed path it can mean that a foreign object can fall down the back and obstruct the paper.

Posted on Feb 12, 2008

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I have the same problem. Found the following on another site. Haven't tried either yet.

Subject: Brother Intellifax 1270 problems

Problem: Displays "Check Paper" and paper does not eject from machine entirely.

Solution: Replace "Off White" paper ejection roller with new "Grey" paper ejection roller. Cleaning the "Off White" roller will not resolve this problem.

Problem: Displays "Check Paper" and paper jams at Paper Ejection Sensor Actuator.

Solution: Found several defective PC-201 cartridges. Paper Ejection Sensor Actuator jams in window opening of PC-201 cartridge due to an apparent manufacturing defect of the cartridge. Note: Actuator works freely when recording paper cover assembly is open. Problem may be resolved by trimming the window opening by approximately 1/8" nearest the top of the window.

Posted on Mar 02, 2008


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If you removed the paper, but it tore while you were taking it out then a small piece could be blocking a sensor or a sensor flag ( a spring loaded finger that the paper has to activate as it moves through the machine) It's possible that a small piece of paper could be blocking a sensor or you may have disloged one of these 'flags' in the area where you first removed the paper. Go back and look closely in that area for a piece of paper or a sticking ''flag'. Until you do that the fax keeps thinking that there is something in the paper path and will keep displaying that message.


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