Who can I order shoulder strap pads from for a maxi cosi car seat?

All accessories and additional parts can be ordered from the Consumer Relations Department. You must have your model number and manufacturing date of the product to order parts, accessories, or instructions. To order, e-mail the Consumer Relations Department at [email protected], fax us at 1-800-207-8182, or write to the following address: Dorel Juvenile Group Consumer Relations Department P.O. Box 2609 Columbus, IN 47202-2609. You may also contact the Consumer Relations Department at 1-800-544-1108 where you can speak to a Consumer Relations Representative. Hours of operation are Monday - Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday.