Question about Polycom Viewstation FX H.323

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Viewstation FX - connection issue

We are trying to connect our viewstation FX to a polycom VSX7000. It will let us connect to the VSX7000, but we have no video or audio on our end (veiwstationFX) ... but they can see and hear us on thier end (VSX7000).

I ran a test with another viewstationFX outside our network, and it worked just fine ... is there something in our equipment that needs to be adjusted to connect with the VSX7000 correctly?

Thanks!!

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  • marionip Jul 02, 2008

    My Vwstation FX H.323 when connect with VSX7000 anytime lost connection when show slides. All two systems are updated

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It is your firewall.

Posted on Apr 20, 2008

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