The machine pushes the handle that holds the coffee grounds out and coffee and water explodes everywhere. This is happening almost every time we use the machine..the handle is inserted all the way and this problem occurs wiht the double and single size.
Are you using the pressurized filter baskets? My 2 1/2-year-old SL70 recently started doing the same thing, and I think I have narrowed the problem down to the filter basket (it works fine with a non-pressurized basket). I've ordered a new pressurized basket. I can't guarantee that this is the answer, but you might try it.
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You are not supposed to fill the machine with milk. Just water. It is a pod machine, you put a coffee pod in the slot. Then water in the tank. Push the button and it heats the water then when ready push it again and it dispenses hot water through the coffee pod. In your cup you will have hot coffee with crema. If you have a milk frother/volumiser then you add milk.
If you add milk to the pod tank, it heats up, volumises aka increases in volume and flows everywhere. I suggest you read your manual :)
May be busted, but before you take it to the shop try these few things.
1. Unplug machine for 30 seconds
2. Then plug back in, (lights should still be blinking) Take silver handle that you lift when you put in coffee pods and gently push back handle as far as you can for 3 seconds. This should reset your machine,back to factory settings. To then reset coffee cup settings to your personal taste by:
3. You can adjust the fill of coffee by holding the large coffee cup down for as long as you want to fill it. Try holding the button down for 20secs., next cup of coffee should automatically fill for 20 seconds. Do the same for small coffee side.Hope this works,it has for me; just not sure because of the cold water pumping out issue. good luck
This happened to me with a B30. I called and they had me clean everything out thoroughly. at the very end the tech support lady explained the issue is with the kcups themselves. the ones with bulging tops have extra air in them that causes problems when brewing.
Try pushing down on the handle while the Keurig is brewing. Mine doesn't seem to push down hard enough on the "make your own" kcup. It just takes a little downward pressure while the water is being forced thru the coffee.
Maybe the grind is too fine and it is building up too much back pressure. Max is normally around 15 bar, more than that and the pump stops functioning. Also try another silver bucket that holds the grounds, if it is double walled sometimes grinds too small can block them between the skins. There was often a single wall bucket available that eliminated the blockage problem.
I had the same problem. The metal filter is clogged with very finely ground coffee. To clear the filter, boil it in vinegar and let it sit for a few hours. Rinse the filter and run water through it in the machine (no coffee in the filter). I found I had to grind the coffee at the medium setting in order to keep the problem from recurring.
On mine the door that holds the ground coffee in place at times doesn't latch properly either and then the it will pop loose. I have to close it fairly hard in order to get it to latch and I test the latch by pushing on the door to see if comes open. When properly latched it will only open via the little button on the side, not by jiggling the door.
Check the spring under the grounds basket on the pump tube. This is supposed to hold the end of the tube down in the heater well. It should compress when the lid is pushed down on the basket and twisted to lock in under the handles. I have found a good source of parts for Faberware urns and percolators at goodmans.net. The thermostats and heating elements can be easily replaced and the urn returned to original condition. Rich of Colorado
I had that problem a few times. When the door is open and the basket is removed I pushed in and held the release button while I cleaned that little hook area that holds the pop out tray in place. I just used a paper towel and nicely warm water. Works fine afterwords. I try to clean this at least every week.