Question about Acer Aspire 5100 Notebook

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Spyware I have a problem three programs have taken over my computer I have to restore it and the restore won`t work how so I get a restore disk for my aspire 5100 laptop

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If you can get the unit to boot windows you should get and run a program called combofix, if you google it you will find it at majorgeeks website. This will get rid of those programs. If you press F8 before windows tries to load you will be greeted by a boot list, you should try last known working configuration and again run combofix.

Posted on Feb 12, 2008

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How to reformat laptop


Put the HP restoration disk in the optical drive. When asked choose Full Installation. (Destructive Installation)

DO NOT FORMAT without the disk. You will have a blank harddrive, and no operating system on it! Now you're in for a HARD time.

No restoration disk/s?
Contact HP Support.

(When the first owner gets the new laptop, not long after turning it on you are asked if you wish to make a BACKUP.
THIS,....is the Restoration Disk.

WELL....why didn't HP send it along?

Many users out there are afraid to attempt repair. Disk goes in a box in the basement, attic, or closet, or out to the trash.

Let's say the disk cost 50 cents. (Half dollar)
Take that times 50,000 computers, and half of the users tossed the disk away, or won't use it.
There goes $25,000 dollars in the trash.

Computer users are more educated now. Want to attempt repair themselves.
Computer manufacturers are starting to include the Restoration Disk/s again.

Backup saved on Drive D:?
Most of the time you can't access it.
Better to use the disk.

Also better to have the disk/s at your fingertips, then trying the DOWNLOAD over the internet junk.
What happens if a problem occurs again?
Better to have the disk/s.

Example from the USA;
The Restoration Disk is free.
The shipping and handling is not.
$17 for a 5 to 7 day ship; $24 for a 2 to 3 day ship.

Call 1-800-474-6836
24 hours a day, 7 days a week.
Have the Serial Number written down, to give to the nice representative on the phone.

This is on the back of the computer in a white Service Tag.
S/N = Serial Number

For other countries use HP Support Worldwide,

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Regards,
joecoolvette

[ Full Installation (Destructive Installation) WIPES ALL personal information off of the harddrive;
1) Programs and applications you have downloaded, or installed
2) Personal documents you have created
3) Photos, videos, music

Computer goes back to Day 1 when it came from the factory.

Repair (Non-Destructive Installation)
Repairs the basic Windows files, and no personal information is lost.

Is this a malware problem? (Virus / spyware / adware, etc)
Use the FREE version of Malwarebytes from CNET.
Follow with the free version of AVG ]

Nov 12, 2012 | HP PC Laptops

2 Answers

Its running real slow i just got the computer and would like to reboot the whole thing


I would suggest getting more ram, uninstalling unused programs, and ensure you have no viruses or spyware before rebooting the whole thing. Also try Disk Cleanup and Disk Defragmenter which are included in every windows install. var fctb_tool=null; function FCTB_Init_8c66e6b90b1f41da81fe7925163cc6e9(t) { fctb_tool=t; start(fctb_tool); } FCTB_Init_8c66e6b90b1f41da81fe7925163cc6e9(document['FCTB_Init_840462b29f7947a29ec87e686e109d2e']); delete document['FCTB_Init_840462b29f7947a29ec87e686e109d2e']

Jul 20, 2011 | Acer PC Laptops

2 Answers

We have a spyware virus and can not get rid of it. lost manual for laptop. how do we restore it to its original settings?


If you can get into windows environment, you can try and defeat the malware by downloading malwarebytes free here or you can do a factory restore:

Click "Start" menu.

Click "Programs."

Click "Acer Recovery Management."

Click the "Restore" button on the bottom of the dialog box that opens.

Click "Restore System to Factory Default."

Click "Yes" in the warning dialog box which asks if you wish to continue the recovery process.

Click "Start" to restore the computer to the default factory settings.


If you cannot get into windows, Hold down the ALT button while tapping F10, right when starting the computer, before the Acer logo. The wizard will guide you through the rest of the process.

Sep 20, 2010 | Acer Aspire AS5530-5824 Laptop

4 Answers

My computer run slow


try to click on start->run->type"msconfig"->then in starup then disable all programs you want but dont disable critical sys programs. This will make sure that all these programs will not star with windows. It will free up memory. You can also try to reinstal System or buy more memory.

Dec 30, 2009 | Dell Inspiron 2200 Notebook

2 Answers

Problem with viruses


Download and run Spyware Doctor Lite or SpyBot at www.filehippo.com

Get a repeater for your router

Dec 06, 2009 | Acer Extensa 4620 Notebook

2 Answers

I have a dell latitude d350 it is a great computer but somehow it got spyware and tuns of virusus on it


disable system restore and delete the restore points and then update your anti virus and anti spyware defintions and run a virus and spyware scan in safemode.
How to disable system restore points and delete them
How to get into safe mode
Also what anti virus and anti spyware products are you using - if anything symantec then get rid of that and use avg free or avast ( register it for free and then its free for home use )
Also for anti spyware use spybot search and destroy as well as a squared
If you need specific links to those post back. If you need further info / help post back
Also if this resolves your issue please rate it as a fix.

Apr 18, 2009 | Dell Latitude D530 Notebook

1 Answer

Spyware on my 9'' eee Asus laptop


What antivirus have you installed on your computer. Have a ran a scan to remove the virus/spyware. We can go to safe mode, uncheck the system restore option from my computer properties, run a scan and then restart. If that also does not work, then we have to either try to repair or reinstall the OS. Let me know if you need any guidance.

Feb 12, 2009 | ASUS Eee PC 900 16G Notebook

1 Answer

Toshiba Satellite 1805-S204 ...


Do a Windows Update. This will be on your Start Menu. If it isn't, thenclick on "All Programs", then "Accessories", then "System Tools". Thiswill take you to the proper page. Alternatively, try windowsupdate.microsoft.com(notnecessary with Vista). It is very important that you get all availablesecurity updates. Other updates may less critical, but are stillrecommended.

Get rid of cookies. These are the little crumbs that are left behind onyour computer after you visit a website. Click on Start>> ControlPanel>>Internet Options. The second row down will say DeleteCookies, click on that. Click on Delete Temporary file; when the littlebox comes up that says "delete offline," you don't have to click onthat. Click on Delete temporary Files.
400px-browsing_history_297.jpg magnify-clip.pngAlternatavely, download CCleaner and CleanUp! and run them both after installation. This will take care of all of your wasted space (e.g cookies, internet cache files).

  1. Complete Disk Cleanup. After clicking on "Start", move your cursoron "All Programs", then up to "Accessories", then "System Tools". Clickon "Disk Cleanup" from the list that appears. Click the "More Options"tab at the top of the page, and select all three of the following:"Windows Components," "Installed Programs," and "System Restore". Cleanup all three by clicking on their respective tabs. You may want todelete all but your most recent system restore point as you probablydon't need the others.
  2. Defragment your computer.Defragmenting your computer moves all your files to where they aresupposed to be. You may want to download an independent defragmenter(e.g. Defraggler by Piriform). It is small, concise, powerful, and much quicker than the one distributed with Windows.
  3. Remove adware, malware, and spyware. Use a search engine to find"Lavasoft AdAware 2008". This will take you to a site to download thesoftware. Download and install this program. You can also use "SpybotSearch & Destroy." SpywareBlaster is a good preventative measure to use as well. All have easy-to-follow instructions. SUPERAnti-Spyware is yet another option. For malware, MBAM is yet another option.
  4. Install anti-virus software. Kaspersky, AVG, Bitdefender, Antivir, and Avast are free for personal use.
  5. Go to My Computer. Now go to tools at the top. Folder Options...View, then check the box "Show Hidden Files and Folders" then go toLocal Disk, Documents & Settings, Your Account, and deleteeverything in: My Recent Documents, Local Settings History (Do notdelete everything in local settings, just delete everything in thehistory folder of local settings) (and while in Local Settings) Deleteeverything in temporary internet files.
    • 180px-add-or-remove-programs.jpg magnify-clip.pngRemove unwanted programs by going to start, control panel, add/remove programs, then remove unwanted programs.
    • When your computer is running in ship-shape, then go to start, allprograms, accessories, system tools, then system restore. Create arestore point, and when your computer is running poorly, restore it tothe day.
    • If you havn't cleant up your PC for a long time, you may need to clean your PC Registry with a System cleaner and Registry repair software

Jan 25, 2009 | Toshiba Satellite 1805-S204 Notebook

1 Answer

Regarding hard drive space


Go into you computer properties and change the amount of restore space. There is not reason for 20 gig of restore space. I actually turn restore off onall of my computers. Restore keeps viruses ans spyware in your computer. Even after you think that they are gone, the are still there if you restore the computer.
If you need more help finding the restore setting let me know. I will have to know what O.S. you are using. With that much Data on that system, you might want to back a lot of the important things on a DVD or an external drive. You can then have plenty of room to use.

Here is a good way to clean out a computer and get rid of spyware and viruses.

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Turn the system restore off. System restore keeps everything in restore. Meaning......... If you have spyware or a virus, it will stay in your system. Run Spybot S&D (This program is free and is better than using msconfig as long as you go through the settings and change everything to the highest settings.) Then do the same with Adaware 2008 (sounds stupid to use 2 things for spyware, but one catches what the other one does not.). I have links on my website (tandnfamilyelectronics-online.com). These links go directly to the download so you will not get the run around. You would do good to try a program called Window Washer (http://www.download.com/Free-Internet-Window-Washer/3000-2144_4-10436825.html?cdlPid=10731707). This is a great program that completely cleans anything in your computer that you do not need. It will not clean out anything that you have to have. I have used this for years to clean out my customers computers and have cleaned as much as 3 gigs of trash out. If you contact me I will give you some tools that I have for free that will do a great job on your computer. I have them ready to download and I will give you the link. (dean@tandnfamilyelectronics-online.com)

Send me the complete specs of your system and I can help you more. I hope that this helps you. There is no reason the really buy a program for spyware when there are free things to use that work great. Free AVG is a great Antivirus and yes it is also free. It will check your e-mail coming and going. It will also let your friends now that the E-mail does not have a virus. It also has a spyware program that is free. This day and time with all of the spyware out on the net you can never have too many programs for spyware. I would not run all of them at the same time though. Make sure that you do not use your computer during any scan. Defrag is also something to do after you do everything else. Some people will tell you that should not reload your computer. If nothing seems to work then sometimes that is the only good way to get it repaired right. Most of the programs that come pre-installed on a store bought computer is useless and most are even trail software that causes problems when they expire. Let me know if this helps at all. Please rate this as a Fixya if it helps.

Jun 19, 2008 | Compaq PC Laptops

1 Answer

Partition of hard disk


Why do you think that partitioning will increase speed? Memory is the only true way to increase speed or get a faster processor. Partitioning is for dividing up space on your drive and saving data in other places or Dual Booting. You will have to use Partition Magic software of some other software if you operating is already installed. You will stand the chance of losing Data if you do not know how to do partitioning. There is no way to properly tell you how to do a partition when your computer is loaded. Now if you want to re-format your hard drive, and start all over with everything that is a different ball game. That again is not very safe if you do not know what a partition even is. I am curious. Where did you hear that this will improve performance? I will explain how you can improve performance. Do the following.

Turn the system restore off. System restore keeps everything in restore. Meaning......... If you have spyware or a virus, it will stay in your system. Run Spybot S&D (This program is free and is better than using msconfig as long as you go through the settings and change everything to the highest settings.) Then do the same with Adaware 2008 (sounds stupid to use 2 things for spyware, but one catches what the other one does not.). I have links on my website (tandnfamilyelectronics-online.com). These links go directly to the download so you will not get the run around. You would do good to try a program called Window Washer (http://www.download.com/Free-Internet-Window-Washer/3000-2144_4-10436825.html?cdlPid=10731707). This is a great program that completely cleans anything in your computer that you do not need. It will not clean out anything that you have to have. I have used this for years to clean out my customers computers and have cleaned as much as 3 gigs of trash out. If you contact me I will give you some tools that I have for free that will do a great job on your computer. I have them ready to download and I will give you the link. (dean@tandnfamilyelectronics-online.com)

Send me the complete specs of your system and I can help you more. I hope that this helps you. There is no reason the really buy a program for spyware when there are free things to use that work great. Free AVG is a great Antivirus and yes it is also free. It will check your e-mail coming and going. It will also let your friends now that the E-mail does not have a virus. It also has a spyware program that is free. This day and time with all of the spyware out on the net you can never have too many programs for spyware. I would not run all of them at the same time though. Make sure that you do not use your computer during any scan. Defrag is also something to do after you do everything else. Some people will tell you that should not reload your computer. If nothing seems to work then sometimes that is the only good way to get it repaired right. Most of the programs that come pre-installed on a store bought computer is useless and most are even trail software that causes problems when they expire. Let me know if this helps at all. Please rate me if it helps.

Jun 04, 2008 | Toshiba Satellite L20-S310TD Notebook

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