We had three lines on the system..one was disconnected..now when the two remaining lines are busy, incoming calls are directed to the disconnected line (not message manager) and the customer gets a message saying the number is no longer in service (not so good for business)
the system's salespeople seems to have dissappeared ..can we change the internal programming ourselves???
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First check with your local telephone provider. See if you have rollover or hunting programmed on your lines. Different companies call the service different names. You need this service from the Telco provider the system will not do this.
Sounds like your phone or line is now short circuit and is holding the line so it appears busy to incoming callers. Try disconnecting the pnone and line right up to the incoming point of your house to find the problem.
Hard to answer because your problem description does not match the part. Nortel Meridian M7208 Corded Phone is a digital phone which works off a phone system.Also note that the carrier controls the rollover, not the phone or its system.
Once you have more/proper details maybe you can be helped.
That doesn't sound good at all. I would first try powering down the system and waiting about 15 seconds or so before powering back up. If the problem remains, the processor was some how damagedand would be best if it was looked at by your vendor.
please call the engineer from which you have purchased the EPBAX system to congiure the same. It happens if something is wrong in line card at the exchange or the extentions are not configured properly with the Key Telephone System.