Question about Kenmore 23313 Whispertone Bagged Canister Vacuum

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Power cord retrieval

My power cord gets stuck,how do I access the recoil mechanism to free it up.

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  • kcert Feb 13, 2008

    Dear reddevil6, I managed to fix the cord , finding two screws after taking off the cover,these two were under the hinge.but would not let me remove the recoil cover,I could not find any other screws to release the cover completely,I was able to pry the recoil cover back enough to access the mechanism.If there is a way to get the recoil cover off completely that I missed I would appreciate knowing how.Thanks a bunch for your help

  • kcert Feb 14, 2008

    Dear reddevil6, I loosened the two screws under the hinge and tried to pull up the back,but it wouldn't budge only the front of the cover can be lifted a limited amount ,maybe I misunderstood ,am I supposed to force the front of the cover up?I have been afraid to put too much force and break it. the model # is116 2491290.Also I won't know the reason until I can get into the recoil area ,but since I freed up the cord it will not rewind. Thanks again for your help.

  • kcert Feb 14, 2008

    Thanks so much you have been a huge help ----Klaus

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Depending on which model you have, take the bag door or lid off by pushing it back and it will unhook and come off, there are 4 screws that hold the cover on over the where the cord rewind button is, take that cover off and you can get to the cord reel.

Posted on Feb 12, 2008

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  • Lauren Junge
    Lauren Junge Feb 14, 2008

    Some models had 4 screws and some only have 2. The ones with 2, you push the back of the cover up and it should keep going up until it is off. To put it back on you have to push the back of the cover in until it goes on the inside of the casing. Then push it all of the way down. If you still can't figure it out, get me the complete model #, it will start 116.********

  • Lauren Junge
    Lauren Junge Feb 14, 2008




    Now that I see what model you have, You can force the cover back until it comes off. Then with a flat blade screwdriver, the (#1) part across the back, pry up until it pops off, then you can get to the other 2 screws.

  • Lauren Junge
    Lauren Junge Feb 14, 2008

    You are most welcome.

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