Question about Motorola Mobility RAZR V3

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Motorola razr phone

The phone works fine. I can recieve and dial out, but my screen is completely black. Before it went completely black, it was fading. How can I fix this without having to take it in?

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  • 2,124 Answers

It sounds like the backlight in he LCD display has gone bad in the phone. Most displays now have an integrated backlight, so the entire display will need to be replaced. Its not considered to be a user replaceable component. Unfortunately, you'll have to take it to be repaired. The fact that you said it was "fading" before it completely went black tells me that it was going bad and about to fail.

Good luck!

- Jim

Posted on Feb 12, 2008

  • SHARCNET-USA
    SHARCNET-USA Feb 12, 2008

    Here's another thing to try before you take it for repair:

    Try this:

    Open the phone and turn it over so that the camera is facing you. Place your thumb in the area between the camera lens and volume up & down buttons. Place a finger underneath the same relative area. When you're in the right position, squeeze your fingers and the cases together. This reseats the ribbon cable located in that area. Thanks to GEngineering for that tip.

    Let us know if it helped you. If not, let me know and we'll go on from there.

    Good luck!

    - Jim

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